Apple Ford - Service Center

awesome service The service manager Curtis was very helpful me today 4/21 I was having a bad morning and he Really helped me out by giving me the correct information The service manager Curtis was very helpful me today 4/21 I was having a bad morning and he Really helped me out by giving me the correct information about a warranty that I had through apple Ford and I left there very pleased with his great customer service you don't get that much anymore thanks again Curtis for all your help. More

Customer service Apple Ford's service department has excellent customer service overall. Each time I go there to get my car worked on, everyone is wonderful and helpfu Apple Ford's service department has excellent customer service overall. Each time I go there to get my car worked on, everyone is wonderful and helpful. I really do appreciate great customer service. More

Amazingly fast service on a busy day I took my Ford Five Hundred in for a light change on a Saturday. Instead of making me wait hours to have it done, Curtis Ford took my car, got the li I took my Ford Five Hundred in for a light change on a Saturday. Instead of making me wait hours to have it done, Curtis Ford took my car, got the light changed, and I was out in 7 minutes. Talk about service! Definitely recommend going to Apple Ford! More

Radio Very satisfied with the manor in which I was treated and final result of my problem. The radio was replaced. Thank you Mike and Jackie. You have w Very satisfied with the manor in which I was treated and final result of my problem. The radio was replaced. Thank you Mike and Jackie. You have worked hard to make this a very satisfied customer. More

Wonderful customer service Had a scheduled oil change. While waiting for my vehicle to be serviced I couldn't help but notice the consistent niceness and considerate way that D Had a scheduled oil change. While waiting for my vehicle to be serviced I couldn't help but notice the consistent niceness and considerate way that David Eichhorn interacted and dealt with customers. It was very nice to witness and he really didn't notice that anyone was observing him being patient, kind and thoughtful. He was just authentically being nice. He should be commended for excellent customer service. David Eichhorn represents your company well. You are lucky to have him. Susan More

Diesel truck service Mike Ross was great to work with. Without an appt, he worked my truck into the schedule and it was finished before I expected. I'll be coming back. Mike Ross was great to work with. Without an appt, he worked my truck into the schedule and it was finished before I expected. I'll be coming back. Mike makes a word-of-mouth reputation confirmed. More

Added another used vehicle to the Customer for Life plan. I appreciate the ability to incorporate additional vehicles in our household to our current CFL Plan; it makes it more likely that our vehicles will b I appreciate the ability to incorporate additional vehicles in our household to our current CFL Plan; it makes it more likely that our vehicles will be well maintained. Dave Eichorn was very friendly and knowledgeable as explained the initial maintenance review of the vehicle we added to the plan. More

Great Experience My F150 front left side was noisy. Apple quickly diagnosed the problem, honored my warranty and had my truck back to me by 5PM. The service advisor, My F150 front left side was noisy. Apple quickly diagnosed the problem, honored my warranty and had my truck back to me by 5PM. The service advisor, Amanda Smith, could not have been more friendly or communicative. I knew exactly what was happening throughout the day and she was a pleasure to work with. More

Excellent Employees are very nice, courteous, and professional. I never have problems with my vehicle after service. Car is kept clean while being worked on. Employees are very nice, courteous, and professional. I never have problems with my vehicle after service. Car is kept clean while being worked on. I have, so far, been explained everything that needs/has been done to my car. I feel like a valued, important customer. More

Service and check for a bad tire Service was completed faster this time. Good job. I have my vehicles serviced here. I like the changes in the waiting area. Thank you. See you nex Service was completed faster this time. Good job. I have my vehicles serviced here. I like the changes in the waiting area. Thank you. See you next time. More