Apple Ford

Fairly quick overall Always talk numbers before adding in trade-in value. Other than that, not the longest I spent at a dealership. Knocked some stars off of dealership be Always talk numbers before adding in trade-in value. Other than that, not the longest I spent at a dealership. Knocked some stars off of dealership because the price they gave me didnt match the paperwork. Ed was very friendly and easy to work with, but having the initial paperwork ready to make the sale quicker would have been better. More

Shady Email Tactics I emailed about a used car and asked for an out the door price, which I had been doing at every dealership. They provided me with a great price, so I I emailed about a used car and asked for an out the door price, which I had been doing at every dealership. They provided me with a great price, so I went in person to check out the car (45 min away from home). When I was there I was all set to purchase, except they hadn't told me that it was actually $2,000 more than the "out the door" price they had given me over email. When I asked about this, they said they couldn't do anything about it because it was taxes and title fees. I explained that in my email I asked that those fees be included and was very clear about that fact even giving my address to make it easier for them to calculate. They said there was no way to honor their price including taxes and title fees, despite the fact that that was they had told me over email and was in the printed out emails they had. I walked out went to a different dealer and bought a brand new car (same model and trim) for less than they wanted to charge me for the used one + $2000. More

Dedicated Customer Service Focused Professional It was very refreshing having the opportunity to work with Michael Ashberry as I searched to replace my old vehicle with a newer model. Michael was q It was very refreshing having the opportunity to work with Michael Ashberry as I searched to replace my old vehicle with a newer model. Michael was quick to respond to my internet searches reassuring me that he had the vehicle I wanted. Upon visiting the dealership, Michael was very patient with me yet his knowledge and ability to listen and understand what I wanted were most impressive and professional. He quickly made the process of buying a car effortless, exciting, relaxing, and a joyful memorable experience as he made sure things happened in very short order. Although I reside in a nearby state, his friendship will surely have me return to the dealership for many years. More

Good Experience I was straight about what I wanted and wanted to pay and we made it happen easily. The process was not terribly long and overall good service. I wo I was straight about what I wanted and wanted to pay and we made it happen easily. The process was not terribly long and overall good service. I would come back. More

Great Experience We had to make a decision whether to downsize from an explorer to an escape. Our salesperson was helpful as we worked our way through to our decision We had to make a decision whether to downsize from an explorer to an escape. Our salesperson was helpful as we worked our way through to our decision to purchase the escape. Our salesperson has a very pleasant, upbeat demeanor and is knowledgeable about the vehicles. More

New F-250 Great team that helped me upgrade my 15 year old F150 to a F250. Sales, finance and extras were all great. Love my new truck! Great team that helped me upgrade my 15 year old F150 to a F250. Sales, finance and extras were all great. Love my new truck! More

A Great Experience Our salesperson was delightful to work with. He was helpful and patient while searching for the perfect vehicle for us. We ended up with exactly wha Our salesperson was delightful to work with. He was helpful and patient while searching for the perfect vehicle for us. We ended up with exactly what we wanted. More

Excellent service Les Ashburn was extremely professional, competent and thorough in having the necessary service performed on my Fusion. We are very pleased with the o Les Ashburn was extremely professional, competent and thorough in having the necessary service performed on my Fusion. We are very pleased with the outcome. I would highly recommend Apple Ford and Les Ashburn. More

Great service I was treated like a vip during each visit. The sales process and minor repairs were painless. Hopefully future visits will be just as enjoyable. I was treated like a vip during each visit. The sales process and minor repairs were painless. Hopefully future visits will be just as enjoyable. More

Quick Lane The service at Quick Lane is great. Same with the full Service Department. Everyone goes beyond to help the customer. My experience was excellent and The service at Quick Lane is great. Same with the full Service Department. Everyone goes beyond to help the customer. My experience was excellent and I am very happy. More