Apple Ford

I recently purchased a new 2012 Taurus from Apple Ford. I was very pleased with the service that I received before, during, and after my purchase. Everyone I had the pleasure of working with was wonderful I was very pleased with the service that I received before, during, and after my purchase. Everyone I had the pleasure of working with was wonderful and very informative. A major reason I decided to buy here was that the sales service were not breathing down my neck as I was browsing their selection. I would highly recommend this dealership to friends and family in the market to purchase a new vehicle. More

Met me on time and got down to business. Business-like when required, but friendly and informative. Met price and quickly arranged support package. Did not argue when options not required. All staff (s when required, but friendly and informative. Met price and quickly arranged support package. Did not argue when options not required. All staff (sales, finance and customer support) were friendly and informative - no high pressure, although obviously keen to make the sale. More

I would definitely recommend Apple Ford for several reasons. I had done quite a bit of research on the Ford Explorer and the trade-in value of my car. When I spoke to my salesman and told him what I e reasons. I had done quite a bit of research on the Ford Explorer and the trade-in value of my car. When I spoke to my salesman and told him what I expected to get from my trade-in and my bottom line cost for the new vehicle, I was very pleasantly surprised that my figures were accommodated with a smile and with no haggling. Purchasing this vehicle was also a pleasant experience because everyone was so nice and extremely informative and helpful. Also, as of today, I called the parts department regardiung purchasing new rubber mats, but had to leave a message with Paul. To my surprise, he returned my call within about 15 minutes. That was great! I cannot wait to pick up my new truck. More

We've had a terrific experience with Apple Ford. We weren't sure what to expect when we walked in, but from the time we arrived Apple Ford had a very nice feel. The more I learned, the more I liked. Th weren't sure what to expect when we walked in, but from the time we arrived Apple Ford had a very nice feel. The more I learned, the more I liked. They donate a lot to local public causes. And when we told them what we were looking for in a vehicle, we quickly narrowed it down and drove away in a new Ford Explorer (red, of course). If you're looking for a friendly experience when car shopping, I think Apple Ford is a great option. It has really worked out well for us. More

Apple Ford is by far the best dealership for buying a new car or truck that I have every delt with. They were very friendly and courteous. The sales people were in the lot meeting people as they arrived. car or truck that I have every delt with. They were very friendly and courteous. The sales people were in the lot meeting people as they arrived. More

We live almost 2 hours from the dealer and therefore did business over the phone to begin with. We were promised a good deal over the phone (WITH TAX AND TITLE est.)on an F-150 and asked if we could get th business over the phone to begin with. We were promised a good deal over the phone (WITH TAX AND TITLE est.)on an F-150 and asked if we could get the final number e-mailed to us. However, we were e-mailed a different number that came in over 2,000.00 MORE. So, we called back and reminded them that we needed the original price honored or we could not do business. We also reminded them that we had to drive almost 2 hours in order to see the truck and asked that they not waste our time if they couldn't honor our original deal. We were thrilled when we got a new e-mail with the original deal. So, we took our old truck, title, and checks all the way to the dealership with the happy hopes we would come home with a brand new F-150. NOT THE CASE!!!! After driving all the way up there with the hopes they could honor their WRITTEN quote, they turned around and wanted over 2,000.00 more dollars. These people are dishonest and we will never recommend them. More

I bought a 1993 Ford F150 XLT from Apple Ford 15 yrs/ ago. I was treated very well then and when I was ready to buy a new truck I went back to Apple Ford. I did not forget how they treated me when I boug ago. I was treated very well then and when I was ready to buy a new truck I went back to Apple Ford. I did not forget how they treated me when I bought my first truck from them. In march this year I bought a new Ford F150 Lariat. I was once again treated very well throughout the purchasing process. My truck was ordered from the factory and it arrived without a scratch on it! I also had some aftermarket items put on it at the dealer , again without any hassles . I found the people I encountered to be down to earth people like myself . They understand the little things that can be annoying when buying a new vehicle and eliminate them making your buying experience pleasant. I had a no pressure friendly buying experience at Apple Ford and would recommend the dealership to anyone in the market for buying a new Ford. More

I "used" to take my Explorer to Apple Ford for service because of location. Everytime I leave, I am disappointed and frustrated. The service dept. is incompetent. One time my car was in for an service because of location. Everytime I leave, I am disappointed and frustrated. The service dept. is incompetent. One time my car was in for an oil change and minor repair; it took 5 hours. The service rep realized their incompetence and did not charge me for the "service." Today, my car was in for the 2nd time for AC work. The first time it was in, they charged me $300. for diagnostic but failed to document the problem (I found this out late today). I dropped my car off last nite for an appointment this morning to fix the AC. At 5 PM today they call and say my car is not fixed and they don't know if they can even get the parts tomorrow. WHAT? These are only 2 instances of their lack of "service." More

Just purchased a new Mustang convertible at Apple - just dropped by the place and other than one or two minor options they had exactly the car I was looking for on the lot. The salesmen I dealt with, Hiko dropped by the place and other than one or two minor options they had exactly the car I was looking for on the lot. The salesmen I dealt with, Hiko and John, were great - no pressure, very direct and offered me the price that I'd expected based on research. I couldn't be happier with the experience. More

Things were a bit rocky to start but I think that was due to some confusion on both sides. Once we got things figured out everything was great. Jay R did a very nice job taking care of me and I look forward to some confusion on both sides. Once we got things figured out everything was great. Jay R did a very nice job taking care of me and I look forward to working with him again. I rated the Quality of work NA because the extra add ons to my car have not been done yet due to parts being on order. I suspect this however will be great once its completed. -Ben Smith More