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Apple Ford
Columbia, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Apple Ford was excellent. They were very knowledgeable without being too pushy. They gave me time to research the vehicles and patiently answered all my questions. I am very satisfied with the purchase without being too pushy. They gave me time to research the vehicles and patiently answered all my questions. I am very satisfied with the purchase of my new F150! More
Buyer Beware !! I saw Stock #:197258 priced at $27775 on appleford.net and emailed Richard (Internet sales manager) relaying that I was working with "D". I emailed "D I saw Stock #:197258 priced at $27775 on appleford.net and emailed Richard (Internet sales manager) relaying that I was working with "D". I emailed "D" the following "Work up price with Ford 0% financing. I did try to reach you by phone earlier. I have the 2017 Ford Focus SEL trade-in: silver color with 26,062 mileage". I then emailed my finance limit at $450. Naturally I thought that the purchase price would be $27,775........... WRONG. They sold me the truck at $30,000 less my $3,800 cash deposit. Shame on me that at almost 9PM that evening I didn't pay attention to what TY had me signing. What's even more damaging in my opinion is that the "GM" didn't return my call to try to accommodate in some way. NO CUSTOMER FOR LIFE here. This is all factual and do fake news. BUYER BEWARE. Lost integrity is not easily restored. More
Lease turn-in and new vehicle purchase. Great Experience! I previously leased a Ford Fusion from Apple Ford in 2016. The leasing experience was decent, but what they lacked (at the time) they made up for 100% I previously leased a Ford Fusion from Apple Ford in 2016. The leasing experience was decent, but what they lacked (at the time) they made up for 100% in service and support throughout my lease. My most recent experience with Apple Ford was tremendously better. It is abundantly clear their current sales team was well-trained and customer oriented. I had an appointment with Richard Martinez, a member of the sales team. From the moment I walked in to the dealership I was politely greeted but not overwhelmed. Richard found me quickly and was VERY prepared. He knew did a ton of research based on a short conversation we had on the phone the day earlier. Richard already had a the trucks mapped out that he knew I would be interested in. Richard is a wealth of information and could answer every question I had; very down to earth and relaxed guy. Richard is a tech guru. Once we found the vehicle I wanted, Richard and the finance team worked quickly and diligently to find me an extremely competitive interest rate and price. They were also patient and didn't mind explaining the process. Overall, my experience at Apple Ford was outstanding. They clearly train their employees around customer support and genuinely care about what they do. Their process for turning in a lease and buying a vehicle is streamlined. I now have my dream truck and intend on keeping as I can. More
The Apple Ford dealership provided a very satisfying experience. Everyone was very friendly and helpful. They were also very professional and that made the experience relatively quick and smooth. Thanks experience. Everyone was very friendly and helpful. They were also very professional and that made the experience relatively quick and smooth. Thanks! More
2019 Ford Edge Jeff Erlich took his time and gave us a great deal. He has continued to contact me to see if I need any more assistance with my new Ford Edge Jeff Erlich took his time and gave us a great deal. He has continued to contact me to see if I need any more assistance with my new Ford Edge More
Very pleased! Everyone at Apple Ford was very nice and willing to work with you. They had the car in stock that I was looking for. willing to work with you. They had the car in stock that I was looking for. More
Great Sales Worked with Rich Mlynski on several deals he has always made them work for both of us. Rich will do what it take to make a customer happy. Great sales Worked with Rich Mlynski on several deals he has always made them work for both of us. Rich will do what it take to make a customer happy. Great sales and service team. Make this your 1st stop you wont be sorry. More
Would recommend The sales team was great as well as the finance department. I’ve had a few bumps with the service department before, but Dusty was always STELLAR. Cle The sales team was great as well as the finance department. I’ve had a few bumps with the service department before, but Dusty was always STELLAR. Clearly I liked the dealership because I bought my next Ford from them. More
Great Customer Service Communicated with Richard via email throughout the day and he was very responsive and straightforward. Once I arrived at the dealership, I received gr Communicated with Richard via email throughout the day and he was very responsive and straightforward. Once I arrived at the dealership, I received great customer service throughout the purchase process. Very friendly and informative team to make my purchase an easy and fast transaction. More
Great service Dave in Quick Lane was very good and helpful, gave me a good deal. Very satisfied. Good tires no problems, received old tires back also. Dave in Quick Lane was very good and helpful, gave me a good deal. Very satisfied. Good tires no problems, received old tires back also. More