Apple Ford

Incompetent Maintenance Brought the car in to have transmission and brakes looked at. They said everything was fine but when I brought it home and checked the transmission f Brought the car in to have transmission and brakes looked at. They said everything was fine but when I brought it home and checked the transmission fluid, it was very discolored, watery, and needed changing. The brakes still have the same problem. Also, the differential fluid needed to be changed as it was severely discolored and needed changing. I think this is because I bought an extended warranty and they don't make any money on warranty repairs. Another reason not to buy one. More

Loved it We recently purchaed a new Ford Explorer. We did our due diligence. We went to Toyota, Honda, Ford, and Subaru dealers. When we settled on ford we w We recently purchaed a new Ford Explorer. We did our due diligence. We went to Toyota, Honda, Ford, and Subaru dealers. When we settled on ford we went to four other ford dealerships. Here’s what we loved about Apple: 1. Environment - great people with great attitudes. 2. Cleanliness - everything was always nice and clean! Nothing was broken and outdated - it definitely looks like the owners put money back into their people and their facility. 3. No mind games - I didn’t once feel like anyone was trying to mess with our heads or decision process. It was just a regular sales thing! 4. Competitive - they matched another dealer’s certified offer on my trade in. Best price for the vehicle we wanted!! 5. Kid friendly - they’ve even got a small kid play area. 6. Great rewards program to keep us coming back for life!!! Steve and Mike helped us get the perfect car, Lindsey helped us outfit it just how we wanted, and Mike T helped us with finance. Everyone was great from start to finish and we will be doing business with them for a long time. BTW - they managed to turn preciously loyal GM owners to Ford owners when GM turned their backs on us. We don’t regret the decision at all, though having a blended family with our Chevy Truck and Ford Explorer makes for interesting conversation! More

Recall Work The Apple Ford service center is great! Les and Ben took great care of me and my Ford Focus when I brought it in to have a few recalls taken care of. The Apple Ford service center is great! Les and Ben took great care of me and my Ford Focus when I brought it in to have a few recalls taken care of. We were in and out within 24 hrs and my car runs great! I will definitely be using them again. More

New 2018 F150 XLT Sport Buying Experience Bought a new 2018 Ford F150 XLT Sport Package Pick-up from Apple Ford. Was trading from a Ford F150 Raptor so was looking for a truck with some perfo Bought a new 2018 Ford F150 XLT Sport Package Pick-up from Apple Ford. Was trading from a Ford F150 Raptor so was looking for a truck with some performance but all the new technology and better gas mileage. Richard Martinez put me in a Ford F150 XLT Sport that had all the things I was looking for plus the 3.5L Twin Turbo 370 hp. ECO-Boost is getting about 20 mpg from the Raptor 13 with plenty of power. Richard is a tech wiz and setup my phone to work with the Ford Pass and Android Auto via the Ford Sync3 system. From Sales, to Finance with Mike, to Aftermarket Parts with Teresa (arranged for spray in bed liner and free loaner) and meeting service folks, Apple Ford has been first class. You also can't beat their free "Customer for Life" program (free car washes, oil changes, etc.) that other dealerships have charged me hundreds of dollars for! Love the truck and now an Apple Ford fan!!! More

Great experience. I bought a Ford Escape. I knew that I would need a vehicle soon but was just looking. Steve Meyer did an excellent job helping me decide what I wante I bought a Ford Escape. I knew that I would need a vehicle soon but was just looking. Steve Meyer did an excellent job helping me decide what I wanted in a vehicle. I bought the Escape five days later. Everyone at the dealership was professional and kind. They also put up with my sense of humor. I always find it stresssful buying a car. Apple Ford took some of the stress away from me. More

Poor Salesman Service! I was there looking at used Vehicles early this week and hoping the salespeople would say hi and knowing these people work on commission I was excited I was there looking at used Vehicles early this week and hoping the salespeople would say hi and knowing these people work on commission I was excited to buy the vehicle I was looking at. To my disappointment the two salesman that did see me gave me a smug look, I was happy to see Hispanic salesman but to my dismay I received a bad look. I said to myself, that’s fine, I’ll buy elsewhere. Thank you for being rude! Will never buy from here or send family and friends your way. More

Awesome Service Department I am always pleased with the work & customer service provided in Apple Ford's service department. I would highly recommend Kevin Ford for all of your I am always pleased with the work & customer service provided in Apple Ford's service department. I would highly recommend Kevin Ford for all of your Lincoln service needs. The service department is headed by excellent leader under the direction of Curtis Ford. I always look forward to coming back. Thank You Lincoln team & Apple Ford Service Department. More

Great service by Kevin Ford Kevin did an outstanding job servicing the car the day I called in. he order the part and it was fixed for me to be able to take car home the same Kevin did an outstanding job servicing the car the day I called in. he order the part and it was fixed for me to be able to take car home the same day. More

My experience at apple ford I recently bright my truck in for service at Apple ford. I had taken it to an independent shop for a repairs and they gave an estimate of over three t I recently bright my truck in for service at Apple ford. I had taken it to an independent shop for a repairs and they gave an estimate of over three thousand dollars. I was greeted by service advisor Les Ashburn in the service lane. He took me in and within an hour I was informed that the service was complete and the repairs were covered under a recall at no charge to me. I was very pleased with my experience at Apple ford and service advisor Les Ashburn. I have recommended them to several friends since my visit. More

Professionalism From initial email interest, to sales, to finance, and the familiarization brief, Apple and it's employees were top notch. They definitely seemed as t From initial email interest, to sales, to finance, and the familiarization brief, Apple and it's employees were top notch. They definitely seemed as though they honestly wanted to put you into a car of your choice and save you money in the process. The familiarization / buttonology class was in depth yet designed for they laymen. If you are in the NCR, I would definitely recommend Apple. More