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Apple Ford
Columbia, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This was the best experience purchasing a vehicle. I drove down to Apple Ford today, David F. had called me Monday evening, and I told him that I would come down today. He was busy with a customer and I drove down to Apple Ford today, David F. had called me Monday evening, and I told him that I would come down today. He was busy with a customer and took me to Neville D. Neville was great and so was every one that had a part in the sales process. David took me to Neville, Mike, and Teresa were great. David and Neville filled the truck with fuel, put the tags on, and helped me get my belongings out of my trade. Everyone was fantastic. Thanks to all of you. More
terrible ethics If I could give this place 0 stars I would. I arrived early in the morning to the “quick lane” to get my oil changed. I waited 4.5 hours. They then to If I could give this place 0 stars I would. I arrived early in the morning to the “quick lane” to get my oil changed. I waited 4.5 hours. They then told me that there was a problem with my front tire and it’s not covered under the warranty that I paid for after paying over $1300 for tires a year and a half ago. The manager then tells me that the warranty only covers “road hazards” such as nails, but says that if I get a nail in my tire in the future it’s not covered because he’s documenting there was a prior issue. So they essentially just took my warranty away, so it never really existed. So if there is a “road hazard” at any point in the future I’m xxxx out of luck. He then tells me my only choice is to buy two tires that would cost about $600 after just paying $1300 not too long ago! Save yourself the headache and money. Don’t go here. More
Great Customer Service, make the process easy! The customer service was terrific!! All the people involved were knowledgeable and help make this a seamless process. Would recommend to all my frien The customer service was terrific!! All the people involved were knowledgeable and help make this a seamless process. Would recommend to all my friends and family. More
Great service from David Eichhorn David Eichhorn is great! I came in to get a tire replaced and not only did he get me in & out within a hour but he also priced matched walmarts pric David Eichhorn is great! I came in to get a tire replaced and not only did he get me in & out within a hour but he also priced matched walmarts price to save me money without me having to ask. I was impressed by the way David handled numerous customers ( either dropping off or service was finished). Also, he was the only service advisor in quicklane at the time. More
Excellent experience We’ve purchased several cars from Apple Ford. Stanley is always great! We recommend Apple to everyone. They are always willing to work with us. We’ve purchased several cars from Apple Ford. Stanley is always great! We recommend Apple to everyone. They are always willing to work with us. More
Good experience Brandon Negron was professional and helpful. It was a pleasure working with him. So far my experiences at Apple Ford have been positive and I’d recomm Brandon Negron was professional and helpful. It was a pleasure working with him. So far my experiences at Apple Ford have been positive and I’d recommend others to your dealership. More
Moved through the process quickly Good experience at the dealership. Quick attention and I was very happy with my purchase. The sticker vs final price of the vehicle was very deceiving Good experience at the dealership. Quick attention and I was very happy with my purchase. The sticker vs final price of the vehicle was very deceiving, which would be my one negative comment. More
Excellent Jeff and Mike were excwllent. They were patient and respectful. They listened to my needs and provided excellent customer service experience. I would Jeff and Mike were excwllent. They were patient and respectful. They listened to my needs and provided excellent customer service experience. I would buy another car from them in future. More
love my new Lincoln extremely personable and respectiful sta I couldnt pick my car up for 3 days it was ready when I said I would come by in perfect condition even though it was raining they tried to keep it as I couldnt pick my car up for 3 days it was ready when I said I would come by in perfect condition even though it was raining they tried to keep it as dry as possible Richard sat in the car for almost an hour explaining all the wonderful features and setting my phone and garage door opener He was very thorough and I appreciated his patience since I am not very tech savvy Chris in finance found me a extenden warrenty I could afford altogether they made me feel very special More
Quick Lane Tire Auto Center My wife and I receive exceptional customer service from Dan and Vince! They provided a thorough explanation about Michelin tires and ensure it was the My wife and I receive exceptional customer service from Dan and Vince! They provided a thorough explanation about Michelin tires and ensure it was the correct match for my vehicle. I was extremely impressed with their attitude and unrentless determination to guarantee I received the best price! I will return for my next service. More