AutoNation Ford White Bear Lake - Service Center

I have been dealing with a navigation problem since I bought the car - new. The dealer I bought the car from couldn’t solve the problem. I happened to walk by auto nation stopped in and described my issu bought the car - new. The dealer I bought the car from couldn’t solve the problem. I happened to walk by auto nation stopped in and described my issue to Ron and he was excellent. He asked me to bring in my car. He immediately had an idea what the problem was. I left my car and he had the work done as promised. I live in iowa but I will drive to auto nation for on going maintenance because of Ron and the superior customer service. More

great dealership, always provide good service and clear explanation of issues requiring attention and cost and timing to repair explanation of issues requiring attention and cost and timing to repair More

Ron did a great job with explaining what Ford needed to look at prior to doing any repairs to my radio. It’s working 100% now and he didn’t have to do much at this point. I did find a repair for after vers look at prior to doing any repairs to my radio. It’s working 100% now and he didn’t have to do much at this point. I did find a repair for after version 3.4 was loaded and followed that from an F150 group and that really was the fix. The issue I had was Ron said I may have an hour to hour and a half wait that was fine. I went to check on my truck which was sitting just outside the service window and the desk person literally said, “ I don’t have the paperwork” another hour goes by and now my truck has been moved outside and she still didn’t have paperwork nor did it appear she had made an effort to maybe look into the situation she stated just a minute and went looking for paperwork and the truck. That’s pretty bad, given what had transpired not good at all. I know AN does better than this. Hopefully next time. More

I brought my ford fusion in for recalls and a oil change. Everything went alright with with those 2 things. However I was surprised that they check why my check engine light was still on after repairs. I'm n Everything went alright with with those 2 things. However I was surprised that they check why my check engine light was still on after repairs. I'm not sure what the recalls where however I thought my check engine light would have been off when I picked it up. Now I have to bring it back to have that checked out it would have been nice to get it all done in one day. When I worked in the field for years we where thought to let the customer know if you see other things wrong with the vehicle. More

We have gotten our vehicles from you for many years. We are very happy with your services. We have leased quite a few trucks from you and the last one we leased we bought. Thank you for the service w We are very happy with your services. We have leased quite a few trucks from you and the last one we leased we bought. Thank you for the service we have received. We still come for all our oil changes. We were just there. See you next time! More

Customer service is always top notch very helpful and fun to work with. Weather your buying or leasing or just a quick oil change they always take care of you! I've been going here for over 10+ years. Check to work with. Weather your buying or leasing or just a quick oil change they always take care of you! I've been going here for over 10+ years. Check them out! More

Worked with very friendly and professionals staff. My mechanic is the best there is. He is very thorough, friendly, professional and has amazing work ethics. He will always update me if there are a My mechanic is the best there is. He is very thorough, friendly, professional and has amazing work ethics. He will always update me if there are any delays and will always advise of any changes in pricing. More

Easy to make my appointment. Fast check in. Employee answered all my questions quickly and accurately. Fast check in. Employee answered all my questions quickly and accurately. More

Had my 20,000 mile checkup. It was completed in a short time. The provided me with acridechome and brought my vehicle back in short order It was completed in a short time. The provided me with acridechome and brought my vehicle back in short order More

Service was great though I would recommend to wash all vehicles after the serve was completed. vehicles after the serve was completed. More