AutoNation Ford White Bear Lake - Service Center

The staff is very cordial in their dealings with the customers. A HUGE plus from a customer service perspective. They are ready to help their customers in any way they can. The service is normally quick customers. A HUGE plus from a customer service perspective. They are ready to help their customers in any way they can. The service is normally quick. Till now I've never had a bad experience with the personnel who work here. More

Tousley Ford has always been excellent to work with. If I have a question about my new vehicle, I call and get an answer right away. The service department (Gold Team) is friendly, efficient and the quality have a question about my new vehicle, I call and get an answer right away. The service department (Gold Team) is friendly, efficient and the quality of work is excellent. I currently own 2 vehicles from Tousley and will only take them there for service. I am a widow and have no one to help me with general maintenance. I depend on their high quality service and expertise to keep my car running smooth and safely. More

I had to bring my SUV in for service. I went to the quick lube drive in this time. I had to have an oil change on my Escape 2010. The quick lube personnel were great. I have a service contract and they ch lube drive in this time. I had to have an oil change on my Escape 2010. The quick lube personnel were great. I have a service contract and they checked it for me to see what was covered. They came back and stated that my contract also covered tire rotation. They asked if they should do it now or next time - well I had time that day so they did the oil change and tire rotation. My thanks to the service team for their help and great service. I gave this rating because they are so friendly. More