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AutoNation Ford White Bear Lake - Service Center
White Bear Lake, MN
769 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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769 Reviews of AutoNation Ford White Bear Lake - Service Center
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August 03, 2021
The employees were very professional, cheerful and helpful. It was easy to get an appointment on my schedule. The recall was repaired quickly and at no charge. helpful. It was easy to get an appointment on my schedule. The recall was repaired quickly and at no charge. More
by susanferrin
Employees Worked With
Matt
August 02, 2021
Shawn did a great job getting us setup with the Toyota dealer when he found out that Auto Nation could not find the problem. Maplewood Toyota found the issue and had it resolved in about 3 hours. Great s dealer when he found out that Auto Nation could not find the problem. Maplewood Toyota found the issue and had it resolved in about 3 hours. Great service from dealers* More
by Greg C
Employees Worked With
Shawn Vang
July 30, 2021
AutoNation Ford has been servicing my transportation needs since 2001. Each and every transaction has been outstanding, be it sales or service. On this occasion my vehicle was in for service necessitate needs since 2001. Each and every transaction has been outstanding, be it sales or service. On this occasion my vehicle was in for service necessitated by a recall notice. My appointment was easily and conveniently made and my Service Advisor, Matt, took care of all of my needs. More
by toml55421
Employees Worked With
Matt
July 28, 2021
It is a good dealership except one thing-When the Mgr says they will call you need to remind him a couple of times-Great Service Mgr and Joey a great sales person turned Finance guy-Follow up from leader says they will call you need to remind him a couple of times-Great Service Mgr and Joey a great sales person turned Finance guy-Follow up from leadership lacking- More
by ricky
Employees Worked With
Steven on this visit-Joey when we bought
July 28, 2021
I don’t usual recommend any company, but AutoNation White Bear, has had my business for my last 10 vehicles. I have never felt any pressure from the sells Dept, Up Front pricing and the service Dept, from t Bear, has had my business for my last 10 vehicles. I have never felt any pressure from the sells Dept, Up Front pricing and the service Dept, from the service writers and Techs have always made me feel welcome, even if I have questions or concerns. Even the service manager politely addressed a concern after I received my car. One of the reasons I’m writing this review is great I feel when my investment is under AutoNations care, as I had a negative experience from a motorcycle shop near AutoNation, and the way the bike shop concluded my concern was to ask me to never return to their shop. I would recommend AutoNation to anyone who cares about good service and a good all around place to do business More
by MaplewoodVIC
Employees Worked With
Steve and the service Manager
July 27, 2021
I wouldn't recommend getting a car from this dealer ship. I've had my 2016 terrain and it has been in the shop 4 times in months and they could never seem to find the problem. I've had my 2016 terrain and it has been in the shop 4 times in months and they could never seem to find the problem. More
by Mapps178
Employees Worked With
Tom and tim
July 26, 2021
Took much longer than should have despite my having an appointment; poor communication; a disappointment. Service waiting area lacking; service employee left for the day without calling me. appointment; poor communication; a disappointment. Service waiting area lacking; service employee left for the day without calling me. More
by karen
Employees Worked With
Matt
July 23, 2021
It was a pleasure working with Kirk and it was our first time meeting him. We had both of our vehicles, Ford Fusion and Escape, serviced for regular maintenance this past week. There were some repairs that time meeting him. We had both of our vehicles, Ford Fusion and Escape, serviced for regular maintenance this past week. There were some repairs that we thought we may need but they were checked out thoroughly and found not to be necessary at this time. Now that’s honesty in auto repair and we truly appreciate it. More
by Ocinead1
Employees Worked With
Kirk
