AutoNation Ford White Bear Lake - Service Center

Dealership insisted that it was a fuel pump issue, so I paid the $1,600 to fix it. It was not the issue and the truck still has issues. The dealership will not return my calls in trying to get the issue fi paid the $1,600 to fix it. It was not the issue and the truck still has issues. The dealership will not return my calls in trying to get the issue figured out. Not everyone has that much money to play around with and still have the issue. Also, They broke a bolt off in my valve cover and didn't replace it with a new one. More

Didn’t like that the gauge on the dashboard was not the same as when I brought the car in. Had a hard time getting it back to where I had it. The service technician left it on 100% oil change. same as when I brought the car in. Had a hard time getting it back to where I had it. The service technician left it on 100% oil change. More

Always a great experience taking my car for maintenance (oil change and tire rotation) at Ford (oil change and tire rotation) at Ford More

They answered all of my questions and had my vehicle ready before they stated to me. i feel confident enough to have them preform service to my vehicle again I need it. Great Job As a Whole Team. ready before they stated to me. i feel confident enough to have them preform service to my vehicle again I need it. Great Job As a Whole Team. More

I go out of my way to have my car serviced at AutoNation WBL because I can count on receiving great customer care. This time I had my oil changed, tires rotated and air filters replaced. Kevin was wonderf WBL because I can count on receiving great customer care. This time I had my oil changed, tires rotated and air filters replaced. Kevin was wonderful and delivered the best customer experience! More

I was pleasantly surprised by my service experience. Autonation diagnosed and fixed my electrical problem, fixed 2 recalls and got me back on the road. Good communication as well. Autonation diagnosed and fixed my electrical problem, fixed 2 recalls and got me back on the road. Good communication as well. More

AutioNation WBL- Exceptional customer service, communication and on time. I will continue to bring my 2022 Edge in for service communication and on time. I will continue to bring my 2022 Edge in for service More

Dean is a great service manager. You do need to fix the online scheduler. It didn't have my appt but sent me a confirmation. Dean made sure that the oil change got done. You do need to fix the online scheduler. It didn't have my appt but sent me a confirmation. Dean made sure that the oil change got done. More

Fantastic communication and service! All members of the team made sure the repairs were done properly and in a timely manner. All members of the team made sure the repairs were done properly and in a timely manner. More

AutoNation Ford WBL - Kevin was great as were the Techs. Had recall on airbag, but several other things came up prior to the appointment😢. I was scheduled for just the airbag, but Kevin and the crew at ANF Had recall on airbag, but several other things came up prior to the appointment😢. I was scheduled for just the airbag, but Kevin and the crew at ANF provided me video clips of the underbody walk around detailed showing the damages found, and provided a detailed estimate for tie rod and sway bar work. They also did some quick minor repairs that they could do at the same time, and called with pricing prior to doing the work, and kept me on the loop throughout. I highly recommend this dealer based on my experiences there. The estimate and video I later shared with a trusted mechanic who confirmed everything I was provided by ANF. I will have the work done by my friend who is able to give me a bit of a break on overall cost, but all pricing was in fact in line with reality! They also washed my car! I want to let the gal who checked me out know that it is ok to be kind to the people who are paying your wages, we can all have a bad day …hoping your every day is better one! Kevin you were so kind, so informative, and delivered some hard core bad news with such gentle grace …I want to thank you for making AutoNation Ford look good! To the Techs …thank you for all of your hard work, going the extra mile in a pinch, honest estimates, clear videos (nice!), honest pricing and availability. Hoping that ANF is taking good care of all of their people financially and otherwise and want to thank you All for such a good experience! More