AutoNation Ford White Bear Lake - Service Center

Great place to get a Truck or car. But when it comes to service waiting for 2and a half-hour for an oil change come on man. But when it comes to service waiting for 2and a half-hour for an oil change come on man. More

Great service team always looking into keeping my truck in perfect condition and keeping me informed on recalls and service necessary in perfect condition and keeping me informed on recalls and service necessary More

I’ve had three recall and a battery draining problems in the last year, wasting 3 days time on my side and autonation didn’t take the time to wash and clean the car. These recalls are an inconvenient and a the last year, wasting 3 days time on my side and autonation didn’t take the time to wash and clean the car. These recalls are an inconvenient and a little show of appreciation goes a long way. More

Performed requited maintenance as scheduled. Did not receive phone text when car was finished. Told initially service would take 2 hours. Checked back at two and a half hours to see if the servi Did not receive phone text when car was finished. Told initially service would take 2 hours. Checked back at two and a half hours to see if the service was completed. First they had to find my vehicle. Once they found it I was told my lug nuts were swelled and recommended replacement. I gave them the ok to replace at 10:45 am. Work was completed and I was back on the road at 12:40 pm. Entire time was over 4.5 hours for oil change, tire rotation, and lug nuts. More

This dealership is awesome. Sales, Service, and support are fantastic! I have now bought (2) vehicles from here and both times were AWESOME! Sales, Service, and support are fantastic! I have now bought (2) vehicles from here and both times were AWESOME! More

Great customer service. Brought my vehicle in for an oil change and tire rotation. Got my car right in and out in a timely manner. Brought my vehicle in for an oil change and tire rotation. Got my car right in and out in a timely manner. More

I had an appointment made for brake line recall work at 11:00 on a Friday. I had expected it to be complete by the end of the day. I never received a call from the service department updating the status of 11:00 on a Friday. I had expected it to be complete by the end of the day. I never received a call from the service department updating the status of the repair. I feel I should have at least gotten a call letting me know. I then never received a call the following Monday so I called them at noon and left a voice mail for the individual service representative responsible. I did not get a callback so I went to the dealership after work at about 4:00. I could see that my repair was complete as the car was parked in the front lot. My service rep. was nowhere to be found so I ended up waiting for another 30 minutes before having someone else help me and complete the requisite paperwork. I never once spoke to Travis, the service representative, but the rest of the service team was pleasant and helpful. More

I am so happy bring to dealer my Ford Explorer and I am so happy the work they did to me, thank you again am so happy the work they did to me, thank you again More

Thus is the first time in three years that the service experience met my expectations. Previously they failed to complete my requests, but this time they did and they did it on time. Anna, the service wri experience met my expectations. Previously they failed to complete my requests, but this time they did and they did it on time. Anna, the service writer was a pleasure to deal with. More

The dealer took the time to let me know what repairs would be needed in the future and I would have some time to decide when. would be needed in the future and I would have some time to decide when. More