AutoNation Ford White Bear Lake - Service Center
White Bear Lake, MN
769 Reviews of AutoNation Ford White Bear Lake - Service Center
I don't know if I am jinxed by Autonation Ford or not, but I very RARELY have a good experience here. Took my car in for an oil change, and they did not put the oil pan shroud/covering back on correctly. but I very RARELY have a good experience here. Took my car in for an oil change, and they did not put the oil pan shroud/covering back on correctly. It fell off on the way back home, and I RAN IT OVER. Does anything ever right happen here? And can it be made right? They ask you how they can make it right. How should I know that? THEY should be they ones offering up how to make it right, not me giving them ideas. At this point, I have had so many bad experiences there, that I have to consider trading my vehicle in to a different dealership to get away from their warranty and having to go back there. More
It was easy to schedule and appointment. I dropped my car off they completed it on a timely fashion. I thought the piece was high I paid $30 more than I normally do with another dealer. T I dropped my car off they completed it on a timely fashion. I thought the piece was high I paid $30 more than I normally do with another dealer. They didn't wash my car. Other than that decent nice employees. More
The oil change service was great. Kaley was exceptionally helpful with the entire experience. Sh provided info, timing, and setup the ride to get back to pick up the vehicle. She made Kaley was exceptionally helpful with the entire experience. Sh provided info, timing, and setup the ride to get back to pick up the vehicle. She made it very easy and pleasant. More
Poor paperwork. 30K checkup, no feedback other than everything’s good. Used to more detail from dealership. When I pointed this out to service writer, he said he’d c 30K checkup, no feedback other than everything’s good. Used to more detail from dealership. When I pointed this out to service writer, he said he’d call me back. Now 2 weeks later and still waiting. More
They really seem to make getting service done a complicated and slow process. Made an appointment, but then had to wait for check in. Was told repair would be less than an hour, Three hours was mor complicated and slow process. Made an appointment, but then had to wait for check in. Was told repair would be less than an hour, Three hours was more like what happened. More