Back

AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.5
769 Reviews

769 Reviews of AutoNation Ford White Bear Lake - Service Center

Sort by
July 03, 2023

I don't know if I am jinxed by Autonation Ford or not, but I very RARELY have a good experience here. Took my car in for an oil change, and they did not put the oil pan shroud/covering back on correctly. More

by jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 05, 2023 -

Apple Ford White Bear Lake responded

Hi Jill, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

July 02, 2023

It was easy to schedule and appointment. I dropped my car off they completed it on a timely fashion. I thought the piece was high I paid $30 more than I normally do with another dealer. T More

by Lynnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 05, 2023 -

Apple Ford White Bear Lake responded

Hi Lynnie, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2023

The oil change service was great. Kaley was exceptionally helpful with the entire experience. Sh provided info, timing, and setup the ride to get back to pick up the vehicle. She made More

by Jkcurrey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kaley
Jul 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 28, 2023

We needed extensive engine repair work and the whole experience with Bradley and Autonation was very positive. More

by Sblindberg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bradley Ring
Jul 03, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 26, 2023

Good attention and friendly, faster services the important is close of my address and easy way to arrive. More

by Miguel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Oil changes and tires rotation and checking.
Jun 30, 2023 -

Apple Ford White Bear Lake responded

Hi Miguel, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Been bringing my vehicle here for 8 years and never had an issue with any of the service. I’d suggest this service to anyone. More

by ripsaw_25
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Na
Jun 27, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

Poor paperwork. 30K checkup, no feedback other than everything’s good. Used to more detail from dealership. When I pointed this out to service writer, he said he’d c More

by 4drs4ever
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Troy
Jun 27, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 23, 2023

Great service and quality work. Helped resolve a mechanical issue quickly! Thanks Pat and team. More

by DCBS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pat
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

AutoNation has always been helpful, courteous and friendly without being overbearing in both their service and sales departments. More

by loriWBL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Seebeck
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 22, 2023

They really seem to make getting service done a complicated and slow process. Made an appointment, but then had to wait for check in. Was told repair would be less than an hour, Three hours was mor More

by dave
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bubba
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hello Dave, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (651) 301-8386 when you have a chance. Thank you, and we look forward to hearing from you.

...
17
...