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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.5
769 Reviews

769 Reviews of AutoNation Ford White Bear Lake - Service Center

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July 25, 2023

Very poor customer service! No updates on my car for days, I even left voice message for the update on my car… and there was nothing! I had to demand and become more aggressive More

by lees87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron
Jul 28, 2023 -

Apple Ford White Bear Lake responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 22, 2023

Good service. Got appointment for the next day which was great. Very helpful. Thank you. More

by gtpaddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Golden
Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Hands down the friendliest Quick Lane staff around. Normally an oil change takes an hour or more. They had me in and out in 45 mins. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 25, 2023 -

Apple Ford White Bear Lake responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2023

It is a great comfort to know that I have quality care to help me take care of my vehicle. It is the trust and dependability that I count on whenever needed. Great Customer Service! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were a Few!
Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi Pam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

Had my f150 serviced and Cathy at fleet was great! Communicated at every step of the way was even able to replace a leaky seal in front in the same day. Thank you for excellent customer service. More

by michaelmann06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CATHY
Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

Bradley was wonderful to work with! !!! He has timely, honest communication and feedback. I was glad to be able to thank him in person when I picked up the car. More

by ksperszyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 19, 2023

I was able to get my car's oil change done without an appointment which was great. the staff were friendly and courteous. The facility was clean. More

by Dr.Funhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 25, 2023 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2023

I received fast, efficient service. Everyone was very courteous and friendly. I will go back. More

by west0100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 21, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 17, 2023

The tech did good work on my daughter's vehicle. She is happy that her tie rod was fixed More

by deanjacobsen1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 21, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 17, 2023

Worst service I’ve ever experienced. Bought a new $62,000 Bronco with terrible body panel alignment and paint issues last September. They finally get around to getting it in for repair i More

by Chuck_Eye_Guy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron
Jul 21, 2023 -

Apple Ford White Bear Lake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

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