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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
763 Reviews

763 Reviews of AutoNation Ford White Bear Lake - Service Center

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August 10, 2023

Great Dealership, I called in the A. M. To get our Oil changed, gave me a ride back to work, they picked me up a few hours later, to get the truck, they checked everything on the truck More

by dswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Aug 13, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 10, 2023

Went in for a recall and there was a schedule mix up for my appointment. Dean got me rescheduled for the next morning and made arrangements for transportation to work for me and also for my vehicle to be d More

by jaqnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Aug 13, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. If you ever need help, just give us a call. Happy motoring!

August 09, 2023

Honestly, The best service I have had in a very long time! They all treated me with the utmost respect, true kindness about me. They were not putting on a show either, you can just feel it when you pull More

by bmadison8500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Aimee??
Aug 11, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

They did a great job as always. Got in on time and out on time. Love the consistency. More

by Patrick.l.watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
Aug 08, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 04, 2023

The representative we worked with was terrible to get a hold of and supposedly it took him a while to work it out with our extended warranty to get final prices for repairs. It took 2 weeks to get repairs More

by cmarcio2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

August 04, 2023

Went in for non warranty work. Took me in immediately, provided shuttle service to and from my home. Everything handled in one day and I didn’t have arrange transportation. More

by Canon_1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Visit was semi quick and not a long wait. Had to request a wash a second time. More

by mmatthes44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 08, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 09, 2023 -

mmatthes44 responded

Suggest training young workers more so the listen to what they are told.

August 03, 2023

They were very nice to work with and very helpful . Seemed to be very professional More

by allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi Allen, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2023

Service department has greatly improved since Pat Rawn took over. Change takes time but there is a difference. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Rawn, Jackie
Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 01, 2023

Bought my leased Escape. Everyone made the process so easy. Had detailing done and my Car looks like new. Telling everyone to go to AutoNation. More

by wmarjeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Jelinek
Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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