AutoNation Ford White Bear Lake - Service Center

AutoNation was the only Ford dealership near me that was willing to schedule me for a diagnosis of my vehicle withn a matter of days, while the others were scheduling me weeks out. Moreover, they were very willing to schedule me for a diagnosis of my vehicle withn a matter of days, while the others were scheduling me weeks out. Moreover, they were very courteous and professional the whole time, keeping updated on the progress of the work. They ordered a brand new engine for my car, installed it, and got it ready for pick up within one week. These guys are real pros and their customer service is first rate. I highly recommend them. More

The service personnel are polite and forthcoming with answers to questions. I was especially surprised and pleased that Ron remembered me on sight from an earlier visit and then when out of his way to gr answers to questions. I was especially surprised and pleased that Ron remembered me on sight from an earlier visit and then when out of his way to greet me and my wife when we arrived to pick up the car as he was leaving for a meeting of some sort. More

Great service! I was very happy to learn that you had a service that would pick up my vehicle at home, bring to shop to service, and return to my home same day. Ver I was very happy to learn that you had a service that would pick up my vehicle at home, bring to shop to service, and return to my home same day. Very convenient! More

once ford gave the ok to go ahead and do the work it was completed very quickly,i'm very happy with the completed results. completed very quickly,i'm very happy with the completed results. More

I really like the car service to and from dealer. I appreciate the extra checking on my car. Car wash was great! Speedy and accurate service. I appreciate the extra checking on my car. Car wash was great! Speedy and accurate service. More

Goo customer service with good diagnostic and fair price for everything. One of the best auto shops I have ever seen. for everything. One of the best auto shops I have ever seen. More

Despite the current business conditions plaguing everyone, Chris, the technician helping me, made sure my Edge was taken care of and I was kept informed. everyone, Chris, the technician helping me, made sure my Edge was taken care of and I was kept informed. More

The service department has always been great, with making the appointment, to the reminders, to getting the work completed on a timely manner, and at the cashier. the appointment, to the reminders, to getting the work completed on a timely manner, and at the cashier. More

Louie was very helpful, I received excellent service and will be sure to return in the future will be sure to return in the future More

I’ve had great experiences with this service center. But this time disappointed. I called to address a maldunctioni g low time pressure light. I was provided an appointment and statement I would be i But this time disappointed. I called to address a maldunctioni g low time pressure light. I was provided an appointment and statement I would be in and out same day. When I called to confirm the date, time, I was told my appointment was actually the next day. After realizing I had a conflict I called back. This rep told me the Appt was actually the day I originally thought and that it would take 48 hours to diagnose. But she would prioritize the Appt to have a tech available immediately in the AM. I dropped off my vehicle. I got a call back saying a tech wouldn’t be available until the next day and that diagnostics would cost more than $206. I took it to Discount Tires. They addressed the problem with no charge in 15 minutes. Frustrating to have had to go through this confusing and expensive process. I’m glad I decided to pull out of the appointment. I communicated my frustration in the office at pick up even before I took it to Discount Tires. More