AutoNation Ford White Bear Lake - Service Center
White Bear Lake, MN
763 Reviews of AutoNation Ford White Bear Lake - Service Center
My Bronco Sport was purchased at Auto Nation in 2021 and we've had service done on it previously. This time it was for a recall for drain tube installation. Service was done same day and we dropped off and we've had service done on it previously. This time it was for a recall for drain tube installation. Service was done same day and we dropped off and picked up the vehicle. I was notified by phone when vehicle was ready. The entire experience was very good. The biggest problem with this vehicle are the brake pads. Since we bought it, the brakes have screeched upon start up while backing up and there has been no solution. The dealership mechanics have checked the brakes many times and informed us other Bronco Sport owners have complained of this same problem and see no issue with the brakes themselves. This should not be happening on a brand new vehicle but I suspect the type of brake pads used are causing the issue. Ford needs to address this issue because if not corrected, it would definitely influence my decision on buying another Ford vehicle. More
I took my car that I purchased at AutoNation to be serviced there and I was treated very politely and while I waited went to the lounge and even though it took a little than expected they made sure th serviced there and I was treated very politely and while I waited went to the lounge and even though it took a little than expected they made sure that I was informed and comfortable. Also the car I purchased there has been super reliable and when it's my time to upgrade I for sure will go to AutoNation again. Thanks. More
This was my first experience with this dealership. Their service department was amazing! They were knowledgeable and had the part in inventory when other dealers didn't even want to schedule a transmi Their service department was amazing! They were knowledgeable and had the part in inventory when other dealers didn't even want to schedule a transmission repair appointment. They under-promised and overdelivered - completed the job ahead of schedule and washed the car to boot. I'll definitely use them going forward. More