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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
763 Reviews

763 Reviews of AutoNation Ford White Bear Lake - Service Center

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August 19, 2024

Dropped off vehicle for warranty repair. After vehicle had been left for seven days, had to call four separate times for an update on repair. First three calls I was informed that all serv More

by Ta376
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2024

This dealership treated me with respect. Unlike Invergrove hyundai who lied to me many times and sold me a vehicle with a bad engine and all the oil leaking out of it every 3 weeks and then More

by Dessa
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sales and Service people.
Jul 23, 2024 -

Apple Ford White Bear Lake responded

Hi Dessa, thank you for taking the time to share your feedback with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 11, 2024

Dean did an excellent job. The service was faster than expected and he kept me informed. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 12, 2024 -

Apple Ford White Bear Lake responded

Hi Ken, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 03, 2024

The advisor and tech were great. Along with the other staff. The only thing that was an issue was management taking all the loaner cars due to the sale of the dealership. But all p More

by jshane8755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy and I dint remember the other names
Jul 04, 2024 -

Apple Ford White Bear Lake responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2024

Service was great. I had very good communication while my truck was being worked on and knew what was going on. More

by Bgarymobile25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Murtha.
Jul 02, 2024 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 12, 2024

I have been with them over 10 years now. Definitely will use them again and again! More

by bethyd80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Jun 13, 2024 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 07, 2024

Good dealership, but spelled my last name wrong. Granted it's a fairly unique last name. More

by Kyle C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 11, 2024 -

Apple Ford White Bear Lake responded

Hi Kyle, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 05, 2024

Everyone was friendly and knowledgeable. I got great advice on future services. I was in and out in a timely manner. More

by Shanna Sether-Clarksen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Jacobsen, Bradley Ring
Jun 06, 2024 -

Apple Ford White Bear Lake responded

Hi Shanna, it is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

Brought my truck into fix TPMS and alignment , was at the dealership waiting for 7 hours and neither issue is fixed, expressed my frustration with the service provider and my sales person and have not heard More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
Jun 05, 2024 -

Apple Ford White Bear Lake responded

Hi Josh, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 29, 2024

Was very friendly and nice experience on what needed to be done made sure of what needed to be done More

by sasmussen
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Seebeck
May 30, 2024 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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