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Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,307 reviews
December 20, 2021
I made appointment to view a 2013 f150 5.0 super cab, blue. Salesman Scott was ready to go and weathered the cold with me to view the truck. After test drive it took some haggling with trade in but was h blue. Salesman Scott was ready to go and weathered the cold with me to view the truck. After test drive it took some haggling with trade in but was happy at the end. In and out before noon. More
by Jhydraulic
Employees Worked With
Scott
December 20, 2021
Brought my 2015 F-150 truck in for scheduled maintenance, radiator flush/refill, and although dealership was short on staff they were able to perform maintenance and get me back on the road in the timeframe radiator flush/refill, and although dealership was short on staff they were able to perform maintenance and get me back on the road in the timeframe I requested! More
by ronkovacich
Employees Worked With
Kirt Gilbertson
December 16, 2021
Asked to rate dealer service, but vehicle still in shop awaiting parts. Service advisor has kept me in the loop when any changes have occurred. awaiting parts. Service advisor has kept me in the loop when any changes have occurred. More
by georgemscottjr
Employees Worked With
Sydney Thorp
December 16, 2021
Everyone here was a pleasure to deal with, got me everything I needed, the car I wanted in the fastest time I had ever spent in a dealership. That's a little over three hours, great service and good everything I needed, the car I wanted in the fastest time I had ever spent in a dealership. That's a little over three hours, great service and good people, thank you Auto Nation. More
by KUE
Employees Worked With
RICH ABOODY, AND MITCH
December 15, 2021
I have been using this Dealership from 1969 to2021.I can’t remember how many cars and trucks.The manager stepped up and took care of a tire problem we had.All is good.I do have one complaint Tried to ca can’t remember how many cars and trucks.The manager stepped up and took care of a tire problem we had.All is good.I do have one complaint Tried to call in for oil change at least five times to Quick Lane.No one answered phone.I took it to a local garage.Got it done cheaper than AutoNation.Was getting a employee price for working there in the body shop for 38 years. I was told that’s done.I have extended warranty on my truck.I can purchase that other places.So that’s my story.Phil Goldstein has been my salesman for over fifty years.Always felt I got a good deal. More
by Ron Per
Employees Worked With
Service manager ,, Sydney Thorp
December 13, 2021
Great service Easy to work with flexible scheduling Great service Easy to work with flexible scheduling friendly easy to get to Great People great atmosphere will be back and will recommend to all my Great service Easy to work with flexible scheduling friendly easy to get to Great People great atmosphere will be back and will recommend to all my friends and family More
by MD Ferraro
Employees Worked With
Justin and Sean service manager, Sydney Thorp
