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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

December 16, 2021

Asked to rate dealer service, but vehicle still in shop awaiting parts. Service advisor has kept me in the loop when any changes have occurred. More

by georgemscottjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 17, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Dec 17, 2021 -

georgemscottjr responded

The one issue that confuses me about this dealership is that they never seem to have the correct parts in stock for my vehicle. It's not an unusual brand or model, it's a Ford Explorer. It seems to take at least a week every time I bring it in for routine maintenance. Makes me hesitant to perform the proper maintenance.

December 16, 2021

Everyone here was a pleasure to deal with, got me everything I needed, the car I wanted in the fastest time I had ever spent in a dealership. That's a little over three hours, great service and good More

by KUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICH ABOODY, AND MITCH
Dec 17, 2021 -

Apple Ford White Bear Lake responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 16, 2021

Autonation is friendly, competent, and very professional. Their customer service is fantastic! Best dealership I have ever dealt with. More

by Eydie62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 15, 2021

I have been using this Dealership from 1969 to2021.I can’t remember how many cars and trucks.The manager stepped up and took care of a tire problem we had.All is good.I do have one complaint Tried to ca More

by Ron Per
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager ,, Sydney Thorp
Dec 17, 2021 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2021

Great service Easy to work with flexible scheduling Great service Easy to work with flexible scheduling friendly easy to get to Great People great atmosphere will be back and will recommend to all my More

by MD Ferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Sean service manager, Sydney Thorp
Dec 14, 2021 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 13, 2021

Very helpful staff who care about giving the best customer service! I needed regular maintenance, which they were happy to provide, but then I also needed a little extra and they did not even hesita More

by julie.wollenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha, Anna
Dec 14, 2021 -

Apple Ford White Bear Lake responded

Hi Julie, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Ford White Bear Lake! If you ever need help, just give us a call. Happy motoring!

December 13, 2021

Courteous and timely service. I always have a good experience at Ford, and only place I’ll take my car. More

by Kjsmit72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 15, 2021 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 12, 2021

I thought the dealership was an enjoyable experience most impressed by the sales person Seamus who new his business and was a pleasure to work with. More

by Jwdahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seamus , Sydney Thorp
Dec 14, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 09, 2021

They took excellent care of us start to finish.I would They took excellent care of us start to finish. I would recommend buying a car from this group! More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

Apple Ford White Bear Lake responded

Hi Kevin, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

December 08, 2021

The staff is very courteous and helpful. I always purchase my vehicles and have services done through this dealership. More

by dean.blank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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