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Apple Ford White Bear Lake
White Bear Lake, MN
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,292 reviews
December 31, 2021
Polite, professional, responsive, answered my questions, not pushy or hard sell, fun, dog friendly, satisfied and repeat customer. not pushy or hard sell, fun, dog friendly, satisfied and repeat customer. More
by Diane
Employees Worked With
Geoff is a fabulous salesman. Friendly, knowledgeable, detailed, fun, anticipated my needs and questions, found the Escape I wanted in mere minutes. , Sydney Thorp
December 29, 2021
I was told I could bring my car in for servicing without an appt. So I did, at first the young lady was a little put out, I guess I shouldn’t have been told that. She managed to squeeze me in between jobs. an appt. So I did, at first the young lady was a little put out, I guess I shouldn’t have been told that. She managed to squeeze me in between jobs. I came prepared to wait, I only had to wait a couple of hours. She remained courteous and professional. I’ve had nothing but good experiences from this dealership! More
by Whimsicalswan
Employees Worked With
Service Department, Sydney Thorp
December 28, 2021
Got there 10 minutes early, waited patiently at the door. They came out to acknowledge me told some jokes which made my morning. Drove in and Kirk greeted me and took over the show. They came out to acknowledge me told some jokes which made my morning. Drove in and Kirk greeted me and took over the show. More
by ebaarness
Employees Worked With
Kirk (Service Manager)
December 24, 2021
Pretty good experience buying my 2021 Ford Ranger. I worked with David Aune. I don't know who Sydney Thorp is below. I don't think I met him. The 3 stars don't reflect on Sydney Thorp. I chose the 3 sta worked with David Aune. I don't know who Sydney Thorp is below. I don't think I met him. The 3 stars don't reflect on Sydney Thorp. I chose the 3 stars to complete the survey More
by Mike
Employees Worked With
Sydney Thorp
December 20, 2021
I made appointment to view a 2013 f150 5.0 super cab, blue. Salesman Scott was ready to go and weathered the cold with me to view the truck. After test drive it took some haggling with trade in but was h blue. Salesman Scott was ready to go and weathered the cold with me to view the truck. After test drive it took some haggling with trade in but was happy at the end. In and out before noon. More
by Jhydraulic
Employees Worked With
Scott
December 20, 2021
Brought my 2015 F-150 truck in for scheduled maintenance, radiator flush/refill, and although dealership was short on staff they were able to perform maintenance and get me back on the road in the timeframe radiator flush/refill, and although dealership was short on staff they were able to perform maintenance and get me back on the road in the timeframe I requested! More
by ronkovacich
Employees Worked With
Kirt Gilbertson
