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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

January 24, 2022

Professional and friendly staff. They squeezed me in on a busy Saturday to install a new battery. I really appreciated it. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha, Billie
Jan 26, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2022

This is the first time working with Carlos O. (Quick Lane)I came in for Oil Change and a problem with the right windshield wiper. Carlos was personable, kept me informed of the progress. I forgot to men More

by mcbrds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos O., Shawn Vang, Rich Aboody, Check Out counter staff.
Jan 28, 2022 -

Apple Ford White Bear Lake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 23, 2022

This is the third new vehicle we've purchased from AutoNation Ford White Bear Lake in the past 10 years and two from the same Sales Rep! The reason we keep going back is the consistent great customer More

by Connie Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon, Sales Rep and Joey Cain, Financial Rep
Jan 28, 2022 -

Apple Ford White Bear Lake responded

Hello Connie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford White Bear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2022

Excellent Service! Our Service Advisor Shawn Vang is simply the BEST! Always going that extra mile to make sure everything is just right! More

by Mark B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vang
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2022

AutoNation exceeded my expectations with their dedicated sales team that meet almost all my requirements and handed me to their finance team (which are usually the tough part) but they also surprised me by More

by mikozoun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Williams, Joseph (finance)
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2022

I made a 6:30am appt. for Monday Jan. 17 and the truck did not get looked at until Wednesday Jan. 19th. This is a very bad business approach in my humble opinion. They said they had other work in front More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi Tim, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help. Take care!

January 21, 2022

Bought my F150 after a bunch of negotiating they were the top offer. Dealership was clean and comfortable. They drove the vehicle into a warm bay so I could look at it more closely. My Salesman was very k More

by User-548dbe491c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reid
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2022

I HAD A VERY GOOD EXPERIANCE WITH AUTO NATION. THEY DID WHAT THEY SAID THEY WOULD. AND WAS FINISHED WHEN THEY SAID. VERY HAPPY More

by reynoldsk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NATOSHA
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2022

Had a very good experience working with James Reid and Mitch when I purchased a used Mazda CX-9. More

by Saravanan Kumar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reid, Mitch
Jan 22, 2022 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

January 20, 2022

I had been looking for a new vehicle for a while and when I found it, Dave went above and beyond to take care of my needs and questions. More

by rob_hanft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Aune
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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