Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,307 reviews
January 31, 2022
Their service is time consuming. Appt at 8:00 but won’t get looked at until4 maybe? Then the appts are 7-10 days out. They don’t have a quick lane for oil changes!!!!!! Get one and the appt will go back get looked at until4 maybe? Then the appts are 7-10 days out. They don’t have a quick lane for oil changes!!!!!! Get one and the appt will go back to normal and maybe I would use them for oil changes. Get a quick lane like other ford dealers!!!! The help is overworked and can heard the frustration of the people making the appts and the lack of loaner cars. More
by Kfeb15
Employees Worked With
Amy, service manager
January 31, 2022
Always a great experience with the service team at Autonation Ford White Bear Lake. My service rep, Carlos, kept me informed & treated me well. I'll add a shout-out to Stephen, as well, who expertly h Autonation Ford White Bear Lake. My service rep, Carlos, kept me informed & treated me well. I'll add a shout-out to Stephen, as well, who expertly handled my service needs last fall. I'll be back in about 5000 miles! More
by Susan L
Employees Worked With
Carlos, Stephen
January 30, 2022
Getting an appointment for a test drive was easy. Nehemiah answered all my questions during the test drive. We quickly agreed on a price including my trade. Nehemiah answered all my questions during the test drive. We quickly agreed on a price including my trade. More
by Davej
Employees Worked With
Nehemiah Olson
January 29, 2022
although the 1st 2021 f 150 ( my 4th lease since 2013 ) had a LOT of problems. they worked to get everything resolved. they do need to learn to answer the phone in the service dept tho had a LOT of problems. they worked to get everything resolved. they do need to learn to answer the phone in the service dept tho More
by kastle4ick
Employees Worked With
Rich
January 29, 2022
Worked with Richie Aboody on my trade in & purchase, they gave me more then any other dealership was offering me.Richie had it cleaned before my test drive & again before I left with the car, also filled the gave me more then any other dealership was offering me.Richie had it cleaned before my test drive & again before I left with the car, also filled the tank. I was very impressed with my overall experience, they were wonderful to work with. I look for to a long relationship with Auto nation & would highly recommend. More
by Chapmaster69
Employees Worked With
Richie, Samantha
January 28, 2022
Avel at AutoNation was great. He really stayed with it and when the Bronco arrived he called immediately. I purchased the car and worked with Shannon in the finance department who was of great help. I wou and when the Bronco arrived he called immediately. I purchased the car and worked with Shannon in the finance department who was of great help. I would certainly recommend AutoNation Ford More
by ksharpfence
Employees Worked With
Avel
