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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

February 09, 2022

Jake the used car sales manager and Hope both made me selling my car quick and easy!!! After I sold my vehicle I was even offered a shuttle ride home, and I know that shuttles are not always available du More

by Peng Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope and Jake
Feb 12, 2022 -

Apple Ford White Bear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2022

easy to deal with. Rich our sales person was great, would work with him again. More

by rwwagner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Feb 12, 2022 -

Apple Ford White Bear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2022

My most recent oil change and tire rotation went fine. At my first oil change 6 months ago it took 2 hours and I was told by the gentleman who was at the desk that they would give me a 3rd oil change ( I More

by hemaddix55
Friendliness
Recommend Dealer
No
Employees Worked With
I don't know
Feb 10, 2022 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

February 06, 2022

We've bought many y cars from them and for the most part have been pretty satisfied. We have the pre paid oil changes and liked the Quick Lane option for getting our changes. That has changed to appointme More

by bfbeaudry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Feb 10, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2022

Did not have an appointment but was able to get in right Did not have an appointment but was able to get in right away (Quick Lane) thanks to Anna. I also mentioned to Anna that my vehicle had a recall and More

by sbgrundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna
Feb 07, 2022 -

Apple Ford White Bear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2022

Went above and beyond.Went above and beyond.Went above and beyond.Went above and beyond. More

by nythompson60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Cain,
Feb 07, 2022 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

Geoff at AutoNation Ford in White Bear Lake gave me the greatest and most comfortable experience buying a new truck. More

by ted kubalak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Jelinek and Michael Wicker
Feb 07, 2022 -

Apple Ford White Bear Lake responded

Hi Ted, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 02, 2022

I was treated with courtesy. They listened to my issues. Everything was done and no problems. enough said More

by ksjorgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i do not remember
Feb 06, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 02, 2022

Everything from sale to taking care of warranty issues were handled with all due haste and respect. More

by Big Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 07, 2022 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 01, 2022

at 1st oil change they told me i needed new tires. purchased car September 2021 More

by Golden Retriever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 03, 2022 -

Apple Ford White Bear Lake responded

Hi Golden, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

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