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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

February 17, 2022

Everyone I dealt with was very courteous and professional. The work was done quickly and professionally. More

by Lowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t have the names.
Feb 18, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the great review!

February 16, 2022

Excellent communication knowledgeable kept us in the loop and gave us options for meeting Would purchase again More

by ddudycha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon
Feb 18, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

February 16, 2022

The sales person who worked with us was great! Very good experience from start to finish. We love to come back here each time we get a new Escape. We worked with Ritchie and he was very friendl More

by Gene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Aboody, Joey Cain
Feb 18, 2022 -

Apple Ford White Bear Lake responded

Hi Gene, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford White Bear Lake! If you need more help, our team is available to talk -- safe travels!

February 15, 2022

Had a great experience today. I was met immediately on entering for scheduled appt, I was kept informed at each step of my service and while my appt took some time,it was complete More

by Srnpackfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos osegueda
Feb 17, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 14, 2022

They gave me a honest quote and where very thorough with the details needed to get the job done More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun vang
Feb 15, 2022 -

Apple Ford White Bear Lake responded

Hi Kelly, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

Service writer was great Not to sure about techs eye site needs glasses? Not sure . More

by Wifescar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn vang
Feb 15, 2022 -

Apple Ford White Bear Lake responded

Hi, we are disappointed to see your neutral star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (651) 301-8386 to discuss what we can do to help.

Feb 15, 2022 -

Wifescar responded

Valve cover was worked on before not by me or autonation ford,but it was cracked.but i wonder about all other stuff recommended that was done a year back or 2 days before i brought car in. I will call.

February 14, 2022

Quick to service my car and great communication. Bonus car wash too was a great surprise! More

by Cindyammerman@midco.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Tasha
Feb 15, 2022 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

February 11, 2022

My service writer is always a pleasure to work with, and my tech was over and above in taking care of my old girl More

by Kaymenth45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Minar service writer and Nic the technician
Feb 15, 2022 -

Apple Ford White Bear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2022

This is the 3rd car I've purchased from AutoNation WBL and I've always received excellent service. I worked with Scott this time and he was great! Very knowledgeable and helpful throughout the whole proce More

by gymmom41
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 15, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford White Bear Lake! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

Every experience is a great one. Friendly, honest, and clean. I've been going to them for over 6 years and will keep going back. More

by SaraT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratan Roy
Feb 14, 2022 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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