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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

February 03, 2022

Went above and beyond.Went above and beyond.Went above and beyond.Went above and beyond. More

by nythompson60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Cain,
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Feb 07, 2022 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

Geoff at AutoNation Ford in White Bear Lake gave me the greatest and most comfortable experience buying a new truck. More

by ted kubalak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Jelinek and Michael Wicker
Report | Print
Feb 07, 2022 -

Apple Ford White Bear Lake responded

Hi Ted, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 02, 2022

I was treated with courtesy. They listened to my issues. Everything was done and no problems. enough said More

by ksjorgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i do not remember
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Feb 06, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 02, 2022

Everything from sale to taking care of warranty issues were handled with all due haste and respect. More

by Big Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
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Feb 07, 2022 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 01, 2022

at 1st oil change they told me i needed new tires. purchased car September 2021 More

by Golden Retriever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
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Feb 03, 2022 -

Apple Ford White Bear Lake responded

Hi Golden, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

February 01, 2022

Only took one hour this time instead of two hours hours last time for an oil changed More

by sgjacka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Feb 05, 2022 -

Apple Ford White Bear Lake responded

Hi. We appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

they are very friendly and pleasant to work with experience to work with and they know us by our name More

by sleepyjr26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
felix
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Feb 05, 2022 -

Apple Ford White Bear Lake responded

Hi. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

January 31, 2022

Amy knew my name when I entered. Very pleasant experience. Very timely. Good service all around. More

by Toooomy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy?, Service writer
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Feb 01, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 31, 2022

Their service is time consuming. Appt at 8:00 but won’t get looked at until4 maybe? Then the appts are 7-10 days out. They don’t have a quick lane for oil changes!!!!!! Get one and the appt will go back More

by Kfeb15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy, service manager
Report | Print
Feb 04, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (651) 301-8386 to discuss what we can do to help.

January 31, 2022

Always a great experience with the service team at Autonation Ford White Bear Lake. My service rep, Carlos, kept me informed & treated me well. I'll add a shout-out to Stephen, as well, who expertly h More

by Susan L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Stephen
Report | Print
Feb 04, 2022 -

Apple Ford White Bear Lake responded

Hello Susan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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