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Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,307 reviews
March 10, 2022
Everyone was nice. When I first walked in, I was helped immediately. I appreciate the time and patience my salesman took into getting me in exactly what I picked out. H When I first walked in, I was helped immediately. I appreciate the time and patience my salesman took into getting me in exactly what I picked out. He didn’t stop until I left with the truck I wanted. More
by Zakelah Harris
Employees Worked With
Oluwasegun Akinjo
March 10, 2022
The Service Techs at the Autonation Truck Facility in White Bear Lake are the best. Mert, Jerry, Jon and all are always helpful, gracious, and friendly. To a man they go out of their way for me with White Bear Lake are the best. Mert, Jerry, Jon and all are always helpful, gracious, and friendly. To a man they go out of their way for me with a smile and a solid answer. The Management at this facility is fortunate they have such a great staff. This goes for all I have contact with, not just the ones I named. More
by jet
Employees Worked With
Mert, Jerry, Jon, and all!
March 07, 2022
Purchase was transparent and easy. Russ was knowledgeable about the vehicles and market conditions. They were fair on the trade and overall negotiation process. Russ was knowledgeable about the vehicles and market conditions. They were fair on the trade and overall negotiation process. More
by Ryan S
Employees Worked With
Russ Neidermyer
March 04, 2022
Brought my Ford in for oil change and tire rotation. The car was done in a timely manner and washed. The only thing was the information display was left at 0 % of oil used not reset to the MPH setting. The car was done in a timely manner and washed. The only thing was the information display was left at 0 % of oil used not reset to the MPH setting. No other problem with service. More
by GC
Employees Worked With
Started with a one advisor he was called away and finished with another.
March 04, 2022
They always treated me with cautious and finished my vehicle the time promised. And they always gave a phone call when the vehicle was done. vehicle the time promised. And they always gave a phone call when the vehicle was done. More
by Warfa004
Employees Worked With
Shawn Vang and others
