Apple Ford White Bear Lake

The service drive is an absolute joke. I really like how my advisor, Louie, had time to decorate his beard with Christmas ornaments and then proceeded to tell me he doesn't have time to ca I really like how my advisor, Louie, had time to decorate his beard with Christmas ornaments and then proceeded to tell me he doesn't have time to call MyLeasePlan for my oil change payment because it takes too long. I'm still waiting for a phone call back for an approval on my door lock which was never looked at and that's the main reason I brought it in. It's been two weeks Never again. More

I utilized the remote service offering for a recall. The tech was on time and professional. This saved me tons of time. I would use this offering again. The tech was on time and professional. This saved me tons of time. I would use this offering again. More

Bought my truck here and had to bring it back for a repair that wasn’t covered under warranty unfortunately. They sent a video of the parts/damage which was helpful. They also delivered my vehicle to m repair that wasn’t covered under warranty unfortunately. They sent a video of the parts/damage which was helpful. They also delivered my vehicle to me when I wasn’t able to find time to pick it up before they closed. More

Tech didn’t do their job with checking my tires. The runner drove my car on the rim and told me my tire was flat! Wanted me to leave with my car on the rim! I showed up and told them to show me and The runner drove my car on the rim and told me my tire was flat! Wanted me to leave with my car on the rim! I showed up and told them to show me and they found a nail! Told me my car was done but I couldn’t pick it up due to ford not paying them yet. Couldn’t communicate unless I bugged them for answers.. they told me they would call me by end of day and it was 1-2 weeks before I heard anything. More

Good Service, 2 Software recall updates, Works Oil Change and tire rotation were done. Was given a good time estimate for completion. Change and tire rotation were done. Was given a good time estimate for completion. More

Great experience every one was very professional Ife been coming here for 11 years never a bad experience Auto Nation Ford of White Bear lake MN nock's it out of the park great service thank you I will be ba coming here for 11 years never a bad experience Auto Nation Ford of White Bear lake MN nock's it out of the park great service thank you I will be back! More

I was able to schedule an appointment for the following day. They took my car soon arrival and had it back to me sooner than they estimated. day. They took my car soon arrival and had it back to me sooner than they estimated. More

Great service with a free car wash! Price is transparent and very reasonable. Strongly recommended! Price is transparent and very reasonable. Strongly recommended! More

My change oil sign came on so I made an appointment, but on Monday am it said “required” so I went to Autonation. Troy said he could help me & he did. Out in less than 2 hours. So pleasant to a senior citiz on Monday am it said “required” so I went to Autonation. Troy said he could help me & he did. Out in less than 2 hours. So pleasant to a senior citizen. I told Troy that his Grandma would be very proud of him. Ford should be too. More

service rep very kind. kept me informed throughout. appreciated being able to wait for my car. kept me informed throughout. appreciated being able to wait for my car. More