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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

April 26, 2022

Sales Awesome - James Reid is a top-notch salesmen Finance could be more efficient Spent 10 minutes picking the truck out but 2.5 hours trying to buy it Overall great experience 4 vehicle purcha More

by mike.n.maday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reid
Apr 28, 2022 -

Apple Ford White Bear Lake responded

Hi Mike, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 26, 2022

Excellent service from drop off to pick up! !! I had a recall on my driver airbag.They were finished sooner than expected and provide a ride to and from my home. Great work guys!!! More

by rsydmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them were awesome
Apr 28, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 25, 2022

Great place to get your car serviced train technicians good wait time let you know what’s going on through the whole process More

by MD Ferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 27, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Apr 27, 2022 -

MD Ferraro responded

Great place

April 24, 2022

The staff is absolutely great. Customer service so helpful and genuine. Every person working there went out if their way to be helpful to me. More

by Lia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not know now
Apr 26, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2022

We had a wonderful experience at Auto Nation. Our sales rep Mitch was truly amazing. More

by Kadrieins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell
Apr 26, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2022

Love Autonation. I have always had great service with you guys and will continue to come back. More

by kathyrennaker@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Apr 26, 2022 -

Apple Ford White Bear Lake responded

Hi kathyrennaker, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 22, 2022

Great customer service! Got me in and on my way with no hassle, easy process. More

by al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
phone service desk, in-person service desk, intake technician, service manager
Apr 26, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 21, 2022

Just went in for oil change service was efficient and within timeframe quoted Pricing was fair More

by suebursik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name
Apr 25, 2022 -

Apple Ford White Bear Lake responded

Hi Suebursik, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

Great experience! Geoff made the purchasing process easy. Everyone at Auto Nation Ford were friendly and very helpful. More

by John Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Jelinek
Apr 25, 2022 -

Apple Ford White Bear Lake responded

Hi John, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 19, 2022

Quick lane now by appointment only. But they got in there without one. Really appreciate that. Wait time was long, needed the oil change and was my only day off that I was able to get i More

by BMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 23, 2022 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

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