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Apple Ford White Bear Lake
White Bear Lake, MN
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,292 reviews
April 28, 2022
Professional employees from sales lady Taylor to finance with Joey. They made it easy and worked with me to meet my needs. My experience was A+. with Joey. They made it easy and worked with me to meet my needs. My experience was A+. More
by Drhebert359
Employees Worked With
Taylor & Joey
April 28, 2022
Employees were professional and courteous. Service was done quickly. Vehicle was clean when picked up. Mike gave me a ride home and was enjoyable to talk to. Service was done quickly. Vehicle was clean when picked up. Mike gave me a ride home and was enjoyable to talk to. More
by Doug
Employees Worked With
Carlos, Mike
April 28, 2022
Super friendly and gave me the deal of my life. I love the honesty and how helpful everyone was. And how hard everyone works to help you get what fits for you. And I love my kia, I am an suv girl t I love the honesty and how helpful everyone was. And how hard everyone works to help you get what fits for you. And I love my kia, I am an suv girl through and through but they sold me on a kia soul. Toph and I are living the Dream! More
by Iwillrise0162
Employees Worked With
Taylor, Colton and I apologize I forgot his name but he was lovely
April 27, 2022
I was not aware that the quick lube oil change department was no longer active at AutoNation. I arrived without an appointment but the service advisors were able to get me in right away. Within an hour and a was no longer active at AutoNation. I arrived without an appointment but the service advisors were able to get me in right away. Within an hour and a half I was back at the dealership picking up my car. Friendly service. More
by schuster20
Employees Worked With
Steven Furst
April 27, 2022
I use this dealership for purchasing new vehicles and having them serviced. The sales team makes sure I purchase the vehicle that meets my needs. The service and parts department are capable and profic having them serviced. The sales team makes sure I purchase the vehicle that meets my needs. The service and parts department are capable and proficient. I like the fact the fact that Ford parts are used and the mechanics are Ford-trained. More
by Long Time Ford Customer
Employees Worked With
Shawn Vang
April 26, 2022
I was driving in the hood and my engine light came on and I took it there and they checked it right away with no problems they were very friendly told me how much it would cost and what the problem was I'm s I took it there and they checked it right away with no problems they were very friendly told me how much it would cost and what the problem was I'm sure glad I go to AutoNation More
by bigdog
Employees Worked With
Sorry I don't remember their names it was on a Saturday afternoon
