Apple Ford White Bear Lake
White Bear Lake, MN
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,292 reviews
I am sad to say my service was not good. I took my car in for an oil change and tire rotation last week and asked to have my front tire balanced because I had hit a pot hole and my car was I took my car in for an oil change and tire rotation last week and asked to have my front tire balanced because I had hit a pot hole and my car was pulling hard to the right when braking at high speeds. I asked if they would keep me informed as to what they found. After 2 hours of waiting for car to get done they came to get me to pay my bill. I asked if the tire was out of balance and the service person didn't know a thing about it. It was not on the ticket. So he made an appointment for this morning at 6:30 a.m. to get the tire balanced and the alignment checked. I was there at 6:20 a.m. and apparently they are not open at 6:30 am. I left at 6:40 because I took time off work to be there and I feel I wasted my time. I am very disappointed as this is not the first time my service at autonation ford has been less than good. I will be finding another dealership to have my car serviced at. Can't help but feel because I am a female I don't count. Don't get me wrong the mechanics I have worked with have done a great job and that is why I have continued having them service my car since I bought it at autonation. But this is the end for me. I will be taking my car to a different dealership for service from now on. Sorry your customer service SUCKS!!! More
It was so nice to see a place that serviced the customer regardless of the conditions. everyone in this day and age is short staffed, but you couldn't notice from the timely service to the friendly staff. i regardless of the conditions. everyone in this day and age is short staffed, but you couldn't notice from the timely service to the friendly staff. in and out in a heartbeat with reasonable pricing. More
The dealership is truly a team of ppl who work together like a well oiled machine to get you something that works for what you are looking for... especially right now with how the world is they are very ho like a well oiled machine to get you something that works for what you are looking for... especially right now with how the world is they are very honest and upfront...they do very good customer service follow up...all around a good atmosphere More
The service was great. My service person did everything I requested beyond what my appointment was scheduled for (oil change). When I asked what things might need to be at My service person did everything I requested beyond what my appointment was scheduled for (oil change). When I asked what things might need to be attended to before a road trip I was going to take the inspection/results seemed fair and honest. More
I am always impressed with the efficiency and friendliness of the people who work there and their willingness to help you. This visit was no different. I expected to leave my truck to have two re friendliness of the people who work there and their willingness to help you. This visit was no different. I expected to leave my truck to have two recalls taken cate of.. they were both programming fixes, but I was out in an hour! More