Apple Ford White Bear Lake

Recommend this business they really go the extra mile to make you feel special and listen make you feel special and listen More

There is no service department anymore. I have three Ford trucks and always had great service when Cindy and her team were there. Now, no one answers the phone no one calls back no one‘s th I have three Ford trucks and always had great service when Cindy and her team were there. Now, no one answers the phone no one calls back no one‘s there when you arrive at the service department they stand around and stare at each other and take pictures of cars with iPads this place is over. Super sad was a great place for the last 20 years that I’ve been going there now no one works there More

Appointment was for new front brakes & The Work's oil change. Very pleased with everything. Always very professional! change. Very pleased with everything. Always very professional! More

So I traded in my F150 truck and bought a Subaru Forester with a sun roof and a few other cool options. I like the vehicle very much got reasonable payments. And everyone was so nice to work with. with a sun roof and a few other cool options. I like the vehicle very much got reasonable payments. And everyone was so nice to work with. More

We now have to make an appointment vs Quick Lane first come first serve, which is fine but they are short staffed and had only one check in person and the cars were backing up 7 long. When the mechanic g come first serve, which is fine but they are short staffed and had only one check in person and the cars were backing up 7 long. When the mechanic got my car he was very nice and helpful to get me in and out in an hour. I had an oil change with tire rotation and brake line flush. I always get my oil changed here and the staff have always been very nice. One thing to note is when managers and directors are new to the location and how things work, they should always get feedback from the front line workers that are doing the jobs on a daily basis before making major decisions. Ask employees how things may work more smoothly and how things can be more efficient is they everyday workings of the shop. I spoke with some employees and they were all very nice but also very frustrated with some decisions that have been made. Keep up the good work. More

My service representative was fast, informative and worked at keeping in the loop. When I voiced my issues, I was listed to and my problems taken care of. When I picked my car up every one treated lik worked at keeping in the loop. When I voiced my issues, I was listed to and my problems taken care of. When I picked my car up every one treated like a returning friend. More

2021 F-150 V6 hybrid. Bad coil at 21k miles causing misfire 100 miles into a 750 mile trip from MN to MI. This dealership is going through changes and running very short o Bad coil at 21k miles causing misfire 100 miles into a 750 mile trip from MN to MI. This dealership is going through changes and running very short on staff. That said Service Manager Tim was excellent! Stayed after business hours on a Friday with a technician to locate the part and get it installed. Thanks to all who helped us get back on the road! More

Great customer service at a very friendly welcoming environment. I was very happy with the selection and the over all purchasing experience. environment. I was very happy with the selection and the over all purchasing experience. More

Very easy to schedule an appointment. Brought car in and had it back in a day. Everyone was very friendly and helpful. Brought car in and had it back in a day. Everyone was very friendly and helpful. More

atención, cordialidad, compromiso y empatismo son unas características que hicieron que las 3 horas en sus instalaciones fuesen placenteras. características que hicieron que las 3 horas en sus instalaciones fuesen placenteras. More