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Apple Ford White Bear Lake
White Bear Lake, MN
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,292 reviews
June 09, 2022
My service representative was fast, informative and worked at keeping in the loop. When I voiced my issues, I was listed to and my problems taken care of. When I picked my car up every one treated lik worked at keeping in the loop. When I voiced my issues, I was listed to and my problems taken care of. When I picked my car up every one treated like a returning friend. More
by SJRAWN
Employees Worked With
Ryan and a Miss Vang
June 08, 2022
2021 F-150 V6 hybrid. Bad coil at 21k miles causing misfire 100 miles into a 750 mile trip from MN to MI. This dealership is going through changes and running very short o Bad coil at 21k miles causing misfire 100 miles into a 750 mile trip from MN to MI. This dealership is going through changes and running very short on staff. That said Service Manager Tim was excellent! Stayed after business hours on a Friday with a technician to locate the part and get it installed. Thanks to all who helped us get back on the road! More
by brianpokane
Employees Worked With
Tim
June 03, 2022
Friendly and no-pressure dialogue with our salesperson. He knew we had done our homework and gave us space to make our decision to purchase. He knew we had done our homework and gave us space to make our decision to purchase. More
by rhonda.teich-hickey
Employees Worked With
Pete, Turgeon
June 02, 2022
I purchased my Ford Fiesta here 9 years ago and have had it serviced here throughout that time. The service department is always willing to explain any work that is needed and to answer all my questions. it serviced here throughout that time. The service department is always willing to explain any work that is needed and to answer all my questions. They give accurate estimates of the time needed to perform tasks and only miss that estimate when there are matters that are out of their control. More
by dlwider
Employees Worked With
Sean Yang
