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Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,307 reviews
June 20, 2022
Even with the supply issues my salesmen Russel made a stressful situation less! The experience buying at this time due to the climate might have been done at a better time however the dealer and salesman stressful situation less! The experience buying at this time due to the climate might have been done at a better time however the dealer and salesman really looked out for me. Despite roadblocks created in the last year they made a bridge through the quagmire More
by Ppmoderate
Employees Worked With
Russel
June 15, 2022
Service was good, Work was completed as promised and service advisor was helpful. Scheduling appointment was difficult and confusing. This location says it is a Quicklane, but it really isn't anymore. service advisor was helpful. Scheduling appointment was difficult and confusing. This location says it is a Quicklane, but it really isn't anymore. More
by mg
Employees Worked With
Shawn Vang
June 15, 2022
My service advisor was very polite and helpful beginning with my 1st call and through my entire experience when visiting your service center. Mr Khan was very attentive to my needs and wa sensitive to my d with my 1st call and through my entire experience when visiting your service center. Mr Khan was very attentive to my needs and wa sensitive to my dilemma while traveling from Louisiana . He provided excellent and timely service. In fact, all your staff including the cashier that checked me out was very friendly and helpful. The image of your dealership was projected well. I would recommend your dealership without reservation . Thank you was taking of my needs. More
by dannyhimel66
Employees Worked With
Murtuza Khan
June 15, 2022
My last service was not completed timely inspite of dropping vehicle off early and returning to pick it up 5 hours later. This is not my usual experience. dropping vehicle off early and returning to pick it up 5 hours later. This is not my usual experience. More
by Woodsprite
Employees Worked With
Don't remember
