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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

June 28, 2022

AutoNation is a top-of-the-class dealership. The best customer service. The staff is friendly, professional and very knowledgable. I would highly recommend this dealership to everyone. Most impo More

by emc31mdrc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tylor Haroldson Sales Retail Associate Plus
Jun 30, 2022 -

Apple Ford White Bear Lake responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 27, 2022

They have always been responsive and listen to my concerns. I highly recommend them to anyone. More

by bswanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, left the paperwork at home, but the tech I worked with was wonderful
Jun 28, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

June 27, 2022

We worked with Phil at AutoNation Ford White Bear Lake. He was fantastic!! There's such a shortage of decent used cars right now, and he kept us updated on cars that came in, and got us to the finish lin More

by Koda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil G
Jun 28, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2022

Easy process, very helpful, great interactions. Helped with our kids when test driving, finance was a breeze. Sales department worked really hard on finding the right vehicle based our needs/wants! More

by Dcartie22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phill g-sales/michael- fiancé
June 24, 2022

I was happy so far with dealership just not so happy I didn't get to pick up my truck because it has a flaw in paint so that needs to be fixed and one of the things I ordered wasn't done yet so they said More

by Popeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Meidermyer, Joey Cain
Jun 27, 2022 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2022

Auto nation will get my business again in the future if and when needed all because of the exceptional experience we had with Felix when choosing out ford edge. He was honest and friendly thru the whole p More

by hynoniem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix
Jun 27, 2022 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 21, 2022

Audonation dealer ford I went for service really they work with us very neat and nice More

by Loodoonali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda
Jun 23, 2022 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2022

We just bought our 4th Ford vehicle from White Bear Lake Auto Nation..The sales associates went above and beyond to put us in a vehicle we were looking for and was affordable. They were extremely polite and More

by Laura M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie , Phil , Linda , Garret and Russ
Jun 23, 2022 -

Apple Ford White Bear Lake responded

Hello Laura, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

June 21, 2022

Sales staff was excellent to work with. Richard kept me informed every time there was an update with the production of my vehicle and was very informative. Mitchell worked very hard to find More

by djwblk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Mitchell
Jun 23, 2022 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 20, 2022

The seating area is terrible. There is no privacy, how you expect to talk about personal information when everyone around can hear you? The financing department is terrible, they More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Stevens, Michael
Jun 21, 2022 -

Apple Ford White Bear Lake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

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