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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

December 04, 2023

I brought my truck in for recall work. The inspection was done done quickly. Everyone I delta with was friendly, polite and efficient. More

by lindaschwabel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember their names
Dec 07, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 03, 2023

Very helpful, professional staff that helped me address my vehicle’s requirements in an expeditious manner. More

by Rickcurtis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Jacobsen
Dec 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford White Bear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2023

The staff and techs working on my car did an excellent job with repairs and kept me informed since there was a supply chain delay for parts. The loaner vehicle was a new model, so the wait was not a big More

by Rooster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie
Dec 04, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2023

Ron the service guy was very helpful and very attentive wonderful person and I will come back to the dealership More

by royhild
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ron
Dec 04, 2023 -

Apple Ford White Bear Lake responded

Hi Royhild, we're happy you found Ron to be so supportive during your experience here at AutoNation Ford White Bear Lake. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2023

Total excellence, no complaint. Best place to get a New Truck or Car. Great service & Trucks And Cars that are available. More

by welch633
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Jelimek
Dec 01, 2023 -

Apple Ford White Bear Lake responded

Hi, we are so happy to read such a great review about AutoNation Ford White Bear Lake! We look forward to your next visit! Take care!

November 27, 2023

Bought a tonneau cover for my 22 ranger. Great price and great service from Kaley and her team More

by timothy43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley
Nov 30, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 22, 2023

Mobile service was great. Tom the tech and Billie the service advisor did a great job! The communication was good. They made it very easy. More

by jeff.daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Billy
Nov 22, 2023 -

jeff.daniel responded

Thank you Billy and Tom.

Nov 25, 2023 -

Apple Ford White Bear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 20, 2023

Great service and great people! The tech that worked on my truck was knowledgeable and great personality! I will always take my truck there! More

by Houtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 22, 2023 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

We had a factory recall repaired on our F150 by the mobile service. What an awesome concept!! The wonderful service tech completed the work with out us having to drive into town. Great idea and a More

by slrappa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know it.
Nov 20, 2023 -

slrappa responded

yes

Nov 22, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2023

I just experienced valet service. wow this was convenient. I was notified when the valet was on their way both for pickup and delivery. I was able t see their progress on the route More

by thomashenryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Ron
Nov 20, 2023 -

Apple Ford White Bear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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