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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

June 23, 2022

Auto nation will get my business again in the future if and when needed all because of the exceptional experience we had with Felix when choosing out ford edge. He was honest and friendly thru the whole p More

by hynoniem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix
Jun 27, 2022 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 21, 2022

Audonation dealer ford I went for service really they work with us very neat and nice More

by Loodoonali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda
Jun 23, 2022 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2022

We just bought our 4th Ford vehicle from White Bear Lake Auto Nation..The sales associates went above and beyond to put us in a vehicle we were looking for and was affordable. They were extremely polite and More

by Laura M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie , Phil , Linda , Garret and Russ
Jun 23, 2022 -

Apple Ford White Bear Lake responded

Hello Laura, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

June 21, 2022

Sales staff was excellent to work with. Richard kept me informed every time there was an update with the production of my vehicle and was very informative. Mitchell worked very hard to find More

by djwblk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Mitchell
Jun 23, 2022 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 20, 2022

The seating area is terrible. There is no privacy, how you expect to talk about personal information when everyone around can hear you? The financing department is terrible, they More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Stevens, Michael
Jun 21, 2022 -

Apple Ford White Bear Lake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

June 20, 2022

Joey and Nehemiah were amazing and I have already recommended a few friends!! Thank you!! More

by SSalas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey and Nehemiah
Jun 21, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 20, 2022

Even with the supply issues my salesmen Russel made a stressful situation less! The experience buying at this time due to the climate might have been done at a better time however the dealer and salesman More

by Ppmoderate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel
Jun 23, 2022 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 18, 2022

My sales person was attentive and answered my questions throughout the purchase process. Would recommend. More

by jaywalser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Williams
Jun 20, 2022 -

Apple Ford White Bear Lake responded

Hi Jaywalser, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

June 18, 2022

The entire staff was sooooo helpful! I love my truck! Phil, the Service staff and Mike (in finance) are all amazing! More

by GLFORSETH22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Jun 20, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 15, 2022

I was traveling but you managed to squeeze me in and performed the service that my car indicated was due Much appreciated More

by steve
Recommend Dealer
Yes
Employees Worked With
Dont recall but everyone I met there was first calass
Jun 15, 2022 -

Apple Ford White Bear Lake responded

Hi Steve, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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