Apple Ford White Bear Lake
White Bear Lake, MN
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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The service here was amazing! Even when they were very busy they were able to help me get home by patching my tire that went flat while I was at work. Even when they were very busy they were able to help me get home by patching my tire that went flat while I was at work. More
Mark was very helpful, he reached out to my warranty company to ensure we were taken Care of. My vehicle was returned running absolutely stout! company to ensure we were taken Care of. My vehicle was returned running absolutely stout! More
Our Rep Adrian was wonderful, as was our financial guy, Mike. I was disappointed that they would not do an alignment on my Jeep, replace the touch screen that was damaged and unusable on the radio/navigati Mike. I was disappointed that they would not do an alignment on my Jeep, replace the touch screen that was damaged and unusable on the radio/navigation/CD player unit and the detailing was substandard, there was still debris in the creases and cracks and corners. They cleaned the floor mats with something VERY slippery and after exiting the Jeep, wherever you walked, you squeaked, for weeks and counting. My girlfriend almost fell, her shoes got so full of the floor mat polish, and she was only in the Jeep for about 20 minutes. Rewashing them is the only option. One of the locks on back door does not lock when the lock button is pushed, you have to manually push the lock button on that door to secure it. I also need 2 fobs, I only got 1 and they do not have them and are not able to program them there. They have an outside guy that comes once a week. I already took the day off to get the Jeep and have never had to come back a separate time to get another fob when buying a vehicle. I hope this info helps AutoNation be better at the details that really matter for vehicle buyers. Mine was a 2018 Jeep Rubicon. Thank you for listening! More
What was a frustrating appointment ended up very satisfying due to help from service attendant, Josh. After waiting 5 hours for new tires, at check out he noticed they were the wrong tires. Noticed satisfying due to help from service attendant, Josh. After waiting 5 hours for new tires, at check out he noticed they were the wrong tires. Noticed on my invoice that my coupon for buy 3, get 4th for $1 wasn't applied. Returned next day for right tires, inquired about not receiving coupon price. Was informed that I needed to have tire alignment in order to get the deal. I was never informed of that stipulation when I brought car in (my original person went home ill after checking me in). Josh worked hard to satisfy my frustration and I drove home a happy, satisfied customer! More
Auto Nation service appointment on time. Service from start to finish was on time. The service people were very professional and happy to service there costumer and my Ford F150 Truck Thank Service from start to finish was on time. The service people were very professional and happy to service there costumer and my Ford F150 Truck Thank you to all!! More
I ordered a Ford Maverick last year from Autonation. Due to parts and chip shortages, the vehicle wasn't built until almost a year later. They gave me whatever information they had about the situation Due to parts and chip shortages, the vehicle wasn't built until almost a year later. They gave me whatever information they had about the situation and when it finally arrived, they honored the original price even though the prices had increased. I have heard of other dealers charging over list price for high demand cars/trucks. This is the 2nd truck I've bought from them in the last 7 years. More
They did a fantastic job replacing my side view mirror on the drivers side. The only complaint I have is it took 2 weeks to get the job finished, and they kept moving up the date when it was going to be fin the drivers side. The only complaint I have is it took 2 weeks to get the job finished, and they kept moving up the date when it was going to be finished. More