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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

November 01, 2022

Just a great experience, everyone is so helpful without being pushy. Left another dealership because the salesman was arrogant and acted as though we were bothering him. James Reid was awesome to work with More

by 30085norway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reid, Lisa Parasrami
Nov 08, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

November 01, 2022

I had a very good experience during my oil chang appointment. Everyone I dealt with was upbeat, positive and helpful More

by howdah651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 01, 2022

I bought a used Toyota from Ford Auto Nation but it had a cracked windshield. They still hooked me up and got me new windshield. Word. I liked the staff too. Not pushy and still worked with my trade in. More

by Joshuack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Vanelli. , Lisa Parasrami
Nov 08, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 01, 2022

I have had my F150 serviced there since I purchased it in 2013. They have always been easy to work with and care about the condition of my truck. They are friendly and never push if I say no to their sugg More

by onthelevelwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald (I think that was his name)
Nov 10, 2022 -

Apple Ford White Bear Lake responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

Went in not one hundred percent sure what I wanted and worked with Matt. He found me the perfect truck! Low mileage, clean and exactly what I wanted to drive off the lot in! Thank you, Matt, and Mitch t More

by lbtheking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Mitch
Nov 07, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

October 31, 2022

My visit today was great. Charged me correctly, friendly professional, and good pop corn thsny you More

by Bgreer06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, took over for Lisa, he was great, Lisa Parasrami
Nov 07, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 29, 2022

Friendly and efficient service. They were ready to take my vehicle in and service what was needed in a timely manner. More

by dgkopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 29, 2022

Oil, filter, and rotated tires. work was completed in time promised. Returned subsequently to have the lug-nuts re-torqued, witch was done immediately. Very responsive. More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

Apple Ford White Bear Lake responded

Hello Bruce, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 27, 2022

My car was towed to be serviced on a Wednesday. I received a phone call Thursday morning that rodent damage was found and I will be called back at lunch. I never received a call. Friday I reached o More

by mnmkostichka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

Apple Ford White Bear Lake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

October 26, 2022

I was very pleased with the professionalism of everyone in the dealership. Everyone that greeted me asked me if I had been helped. Very friendly group of people! More

by Mmock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Lisa Parasrami
Nov 02, 2022 -

Apple Ford White Bear Lake responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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