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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

November 21, 2022

Our experience was very good. Service tech Ron did a great job in getting or service completed. More

by Jdstrohkirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron ,Joey
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Nov 23, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2022

The same problem with the front tire I was having was never resolved even after AutoNation Ford White Bear Lake supposely did a rotation and balance. Took my vehecile in for an oil change and the oil ch More

by dg32376
Workmanship
Recommend Dealer
No
Employees Worked With
Service department
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Nov 23, 2022 -

Apple Ford White Bear Lake responded

Hi, we are disappointed by your experience at AutoNation Ford White Bear Lake. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

November 21, 2022

Prices for oil changes and other maintenance are high. Did not like that there were problems with one of our vehicles that was not disclosed to us prior to purchase. More

by pamrandymuetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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Nov 23, 2022 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

November 20, 2022

They took care of everything statrt to finiish. Our service writer (seaun) exceptional Dealership is very clean. More

by jrbarbari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seaun
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Nov 23, 2022 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 18, 2022

Service provided was great. The team was through when explaining what the issue was. Communications could be more timely More

by WBL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t Renember
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Nov 22, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 18, 2022

They are very helpful and friendly. They are knowledgeable and efficient and treat me with respect. More

by benyon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and michael
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Nov 22, 2022 -

Apple Ford White Bear Lake responded

Hello, We are pleased to hear you had a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

Did not return phone calls, long wait times on phone and in office. I declined a product and service yet the work was still done and I was charged. Staff was nice but the experience wasn't good overall. More

by Old F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron
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Nov 19, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

November 16, 2022

We stop in for a progress report for another vehicle in for service and I was asking some questions on another vehicle we have and Ron was very helpful in explaining and also showing me More

by Anne F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Nov 20, 2022 -

Apple Ford White Bear Lake responded

Hi Anne, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 15, 2022

The service people greeted me immediately. They were very courteous and replaced my wiper blades and fixed the rear wiper as it wasn't working very well. I've always have great service at Aut More

by tjtucci50
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Guldan
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Nov 18, 2022 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

The service team at the dealership was responsive and thorough when explaining what they were going to do and what they did. Ron was very helpful throughout. More

by WM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Nov 18, 2022 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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