Apple Ford White Bear Lake

Great customer service. Works very, very well with their customers to make them feel welcome. Works very, very well with their customers to make them feel welcome. More

AutoNation Ford White Bear Lake and Pete Turgeon made my purchasing experience absolutely amazing considering the times that all automakers are currently in. Pete was extremely knowledgeable about the diff purchasing experience absolutely amazing considering the times that all automakers are currently in. Pete was extremely knowledgeable about the different trim levels and what was included, had great communication while I was waiting for my customer order to be built and shipped. Minus the hurry up and wait game I had to play (due to chip shortage) I had not a single worry or stress due to Pete and AutoNation Fords commitment to the customer as an individual, and not just profit. More

Lots of changes since I purchased 3 vehicles here. Went back for recall work (finally!) and they DID get it done while I waited, in a bit under two hours. However, I sat in the new car showroom area ( Went back for recall work (finally!) and they DID get it done while I waited, in a bit under two hours. However, I sat in the new car showroom area (where I told the service writer I would be), looked at 4 vehicles on the floor (opened doors, checked interiors, sat in driver's seat of a couple...) and yet not one sales person even approached me to ask if I was interested or if I had any questions. TBH, I was just kicking the tires, so to speak, but they didn't know that! When my vehicle was ready, the SW called me... on my cell phone... because she "couldn't find me" in the waiting area! I was sitting right there, reading on my e-reader! And, when I asked specifically if MY vehicle parts were bad (per the recall notification), she couldn't tell me either way (good or bad), they just replaced them. So she says; I never saw the old parts they allegedly removed. More

I've only had the car for a week, too soon to decide if I got a "good deal". I will say that in that 1st week, I've really enjoyed driving the car. Ask me again in a month or more when I have a better feel got a "good deal". I will say that in that 1st week, I've really enjoyed driving the car. Ask me again in a month or more when I have a better feeling for things. More

I've been with White Bear Autonation for over 29 years because of the great sales and service. because of the great sales and service. More

this visit was just an oil change, but it was done a on a Saturday just so they could get me sooner than later. Just a side note, the chairs in the waiting room could use new cushions. thank you for a job we Saturday just so they could get me sooner than later. Just a side note, the chairs in the waiting room could use new cushions. thank you for a job well done. More

After a few miscommunications in regard to the bill and service completed, all was corrected. The Service Technician even came back in after his shift to get everything worked out. service completed, all was corrected. The Service Technician even came back in after his shift to get everything worked out. More

When it comes to my vehicle I've always had the best service with Auto Nation .The advisors are very friendly and professional. .Ive normally have gotten a loaner vehicle in the past although this time service with Auto Nation .The advisors are very friendly and professional. .Ive normally have gotten a loaner vehicle in the past although this time they were all loaned out , I used there shuttle service to get home from there the driver was very friendly and personable. Thank you Auto Nation for the awesome service. More

With the supply chain issues and staff shortages there were substantial delays in repairs being completed. The service manager (Pat) kept me informed of progress. The service was thorough, professional a were substantial delays in repairs being completed. The service manager (Pat) kept me informed of progress. The service was thorough, professional and personable. I have been taking my last three vehicles to this service center for the past 20 years and have always been satisfied and trust them to take care of my automotive needs. More

Work was done in time frame originally specified. But it took too long, even though I had an appointment, to take it back to start the work. The car was returned to me in pristine, clean and shiny But it took too long, even though I had an appointment, to take it back to start the work. The car was returned to me in pristine, clean and shiny condition, so that kind of made up for the extra 20 minutes. More