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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

January 01, 2023

Service seems ok, but I prepaid for platinum maintenance plan when I bought the truck and I always have to remind them of this. They tried to charge me this time until I reminded them again. It does leave More

by JackR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jan 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 01, 2023

I purchased my 3rd new F-150 yesterday from this dealership. Have had a great experience every time. I started working with Ben in July to build a truck with all the features I needed and could af More

by jimmyam
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Williams and Mitchell Gilbert
Jan 05, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

December 31, 2022

The dealership has seen some major changes in this last year. With the new gm Scott and service director pat they are putting in some serious effort to take care of the customers. The techs down in fleet a More

by Johnlotremba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat rawn. Mark. Amy. Jerry. Glenn
Jan 04, 2023 -

Apple Ford White Bear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

Brought car in the day before my appointment and they had it done that day! More

by cpaav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get their names
Jan 03, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

Always great customer service. You are appreciated. Had a check up because went over a barrier. The machanic checked it out and gave good news that nothing was damaged! More

by nsederholm
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Do not remember but great
Jan 03, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 29, 2022

Had a recall & fixed in less than 1 hour. Very satisfied. I would visit this dealer again. More

by deldebclough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cahy
Jan 02, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 28, 2022

The sales department is really great, the service department needs some serious attention but my experience this time was pretty good. The loaner car I received did not have washer fluid in it and I More

by alyssaleclaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Dec 30, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 28, 2022

As I stated before I had an issue getting a hold of someone to check on status over the phone and it took about an hour longer than expected. This was my first time using this sevice center. I would us More

by jprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 30, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 28, 2022

They were awesome! I had an appointment for a recall on my car, they checked me in and was done in 10 minutes! More

by Shellyholeman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 30, 2022 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

December 27, 2022

Pete Turgeon was great! This is why we come back. Also, Mike in finance was great to work with! Thanks Mike! More

by nbratulich413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon and Mike
Dec 29, 2022 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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