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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

February 06, 2023

Geoff Jelinik and Auto Nation provided a professional and welcoming atmosphere, and were helpful with all areas of our trade-in and purchase of our Ford Ranger. More

by The Dack's
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Jelinik
Feb 09, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2023

Good experience overall but had to wait 10 - 15 min to get my car delivered to the garage for pickup. More

by sjader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 06, 2023 -

Apple Ford White Bear Lake responded

Hi, Thank you for taking the time to share your feedback with us. Thanks again for the recommendation, and have an amazing day! Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation Ford White Bear Lake

February 03, 2023

Very good people to work with I do wish they would not list on the internet Escapes that could not sell because of recalls. But Garrett found one in stock that was not part of the recall and a 2022 model. More

by burndog58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett
Feb 06, 2023 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

February 02, 2023

The representatives were courteous and knowledgeable. Everyone went out of their way to make sure we were helped. More

by kringlemom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 06, 2023 -

Apple Ford White Bear Lake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

We have used Auto Nation WBL exclusively for our truck since it's purchase. In the past, the Quick Lane was easy and convenient. In January, we tried the Quick Lane, which is very timely. This time, the More

by sccharlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, we missed that names
Feb 05, 2023 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2023

I feel that Auto Nation does the best that it can do. It probably needs more mechanics. More

by tpeterson6707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Feb 03, 2023 -

Apple Ford White Bear Lake responded

Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

January 31, 2023

In my opinion this locations service department has been going downhill for a while now. Which is sad cause once being my favorite go to location. I am not sure what is going on, but they have a revolving d More

by evdvqq4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Feb 03, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

January 30, 2023

Rich is by far the best salesman we have ever worked with! We have had a sales relationships with him for over 10 years and he doesn’t pressure you into anything. He truly loves what he does and it show More

by Anna Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Aboody
Feb 03, 2023 -

Apple Ford White Bear Lake responded

Hi Anna, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford White Bear Lake! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 29, 2023

Not happy at all. Car had a warning light on. Sad something to salesman and he said something about shop being closed. Pretty much sucks for me! There was more but I d More

by mb3460
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Not important
Feb 02, 2023 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

Feb 04, 2023 -

mb3460 responded

Are you serious?! If you are then it seems you would reach out to me not the other way around. I doubt I will buy another car from you. You havent given me a reason to.

January 26, 2023

Always excellent service and the service people treat you with respect , sales people are friendly know the product and not pushy More

by Chuckstorlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rueze
Jan 31, 2023 -

Apple Ford White Bear Lake responded

Hello Chuck, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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