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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

February 18, 2023

Very nice staff and very easy to work with. Would highly recommend going with these guys. More

by Bayley.marschinke
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mathew Clepper
Feb 22, 2023 -

Apple Ford White Bear Lake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

February 17, 2023

I came in for an oil change. Everyone was polite and friendly. When Kaley said my car was done and while I was paying for the service, I mentioned I received a recall and was won More

by Swan29494
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kaley
Feb 22, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2023

Nehemiah and Tyler are awesome! If you are looking for a new car I recommend these two guys. They got me in and out! Scott you are the man, your sales and finance team was Awesome! More

by lawright84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemiah, Tyler, Scott
Feb 22, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 15, 2023

Great service and a pleasure to deal with. They definitely take care of their customers! More

by mike.wcs
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 19, 2023 -

Apple Ford White Bear Lake responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 13, 2023

All the employees I dealt with were very professional and friendly, I will be going back for sure. If you are looking for a honest friendly salesman, see Jordan at Autonation in White Bear, great guy! More

by 1967camaro
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jordan
Feb 16, 2023 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

The Service Department employees were nice and polite. A great shot out to Geoff in the sales department. (Can't find his business card for his last name) Also, his wife is always pleasant and eviting w More

by Marinegunny98
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Pat Rawn, Scott Kropf,
Feb 17, 2023 -

Apple Ford White Bear Lake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 09, 2023

sale was very easy knew what I was getting sale staff was very good will buy from them again More

by jmjsr58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
pete and rich
Feb 12, 2023 -

Apple Ford White Bear Lake responded

Hello, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Feb 12, 2023 -

jmjsr58 responded

I was in the car sales for over 25 years and Pete and Richard made me feel like i was the only 1 that they needed to help which is very good i told them not treat a customer like a customer treat them like friends and that's what they did you should be very proud of them

February 06, 2023

Overall had a good experience. Salesman was very good. Extended warranty and finance guy was also nice to deal with. More

by helgesongary
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Geoff
Feb 09, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2023

Service was really great to work with. They help out with a new transmission since we had just purchased the car 3 months prior. More

by Kmichealson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service
Feb 09, 2023 -

Apple Ford White Bear Lake responded

Hi Kmichealson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

February 06, 2023

Oil change was quick although nobody really said to much to me about anything after also I don’t understand why I had to wait three weeks to get in for an oil change appointment when I know 2 different peop More

by Anne F
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Some chick don’t know her name needs to work on customer service skills
Feb 09, 2023 -

Apple Ford White Bear Lake responded

Hi Anne, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (651) 301-8386 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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