Apple Ford White Bear Lake

Excellent car buying experience, very friendly and helpful sales staff. Very attentive to what I was looking for and helping me find the right vehicle that fit for me. helpful sales staff. Very attentive to what I was looking for and helping me find the right vehicle that fit for me. More

Excellent communication and easy to work with. I knew exactly what to expect and there were no surprises. I knew exactly what to expect and there were no surprises. More

After service for a recall I was told paperwork would be emailed to me. 4 days later I have not as yet received anything. I have no idea what, if anything, was done. emailed to me. 4 days later I have not as yet received anything. I have no idea what, if anything, was done. More

The staff was friendly and accommodating. They worked hard to get my truck in and out quickly. They worked hard to get my truck in and out quickly. More

Lack of communication is evident at the dealership. Communication between staff members and the customer is poor. Waited over 4 hours for a diagnostic test after I verbally confirmed that my car would Communication between staff members and the customer is poor. Waited over 4 hours for a diagnostic test after I verbally confirmed that my car would be in at the appointment time I scheduled. That was not the case. The appointment time doesn't matter and still had to wait for several cars ahead of me. They told me the issue, brought the car back in only to be told it was actually something different. Then received another phone call saying that all the parts are in and they can fix it now...again. Seems like nobody actually knows what it wrong with the car. Recently purchased the car from the same dealership a week ago. They don't care about the customers time at all, seem to have the attitude that sense it's here we will get it fixed. Overall a very frustrating experience with the dealership. More

Chris was great to work with, he gave me updates throughout the day and was very prompt! throughout the day and was very prompt! More

Great costumer service, very accommodating and communication is excellent. We had a gear experience and recommend it communication is excellent. We had a gear experience and recommend it More

Every one there is very friendly, I will continue to service and purchase my vehicles there. service and purchase my vehicles there. More

They did a great job from taking the order, the work and handling the checkout five stars. handling the checkout five stars. More

We took our F350 in for the 40k scheduled maintenance. I had an appointment for a day, they called late in the day saying they hadn’t got to it yet and should get it done the next day. The service includ I had an appointment for a day, they called late in the day saying they hadn’t got to it yet and should get it done the next day. The service included a tire rotation. When driving home I got a low tire pressure warning in the rear tires. They hadn’t adjusted the tire pressures as the rear tires run 20 lbs more than the front. They also had topped off the DEF, and in the process they spilled some so I had dried DEF running down the side of my truck. I’m disappointed in their attention to detail on those two items and am concerned on how well the rest of the work was done. More