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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

May 16, 2023

Horrible service. They have no one to answer phones, no one follows up when your vehicle is with them and no one to work on your vehicle. Looking for a dealership to s More

by Daem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin, Pat Rawn
May 18, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 16, 2023

Geoff and Team are the best. Made myself and my wife feel like part of the family. More

by cavies94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff and Mitch
May 18, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

May 15, 2023

Process of purchase was quick and easy, the workers were helpful and knowledgeable. Will plan to use them for service and will update again as I have more interactions with them. More

by Imber42
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nehemiah, Tyler
May 17, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Service was fast and techs did a nice complete job. Definately recommend them for all your services. More

by JasonW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, Brad, and Chris
May 15, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

AutoNation scheduled me in a timely manner and completed my service on time. They washed my car. So nice to have such good service. More

by Barbara.bhancock2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names
May 15, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Service was very fast, called at 1:30 in the afternoon was scheduled 2:30 the same day. Very good service. More

by larmopat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
May 15, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

The people that I worked with very professional and took care of my needs I would definitely go back if I had any other issues with my vehicle More

by Anitammiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I cannot remember the names
May 15, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Salesman Geoff was great very helpful during and after the sale. Highly recommend. Really knowledgeable about all the features on the bronco sport More

by Djwaldvogel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Geoff, Pat
May 12, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

Bought (leased) new Ford Mach E. These are hard to find...and worked with this group and had great experience - from start to finish. More

by pthoresen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrious Brown, Jordan Bos, Mike Whitiker
May 12, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

The mechanics are very knowledgeable and respectful. They did a wonderful job on my vehicle & I left there feeling extremely pleased. More

by Baskettecase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Toensing
May 12, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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