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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

August 04, 2023

Visit was semi quick and not a long wait. Had to request a wash a second time. More

by mmatthes44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Aug 08, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 09, 2023 -

mmatthes44 responded

Suggest training young workers more so the listen to what they are told.

August 03, 2023

They were very nice to work with and very helpful . Seemed to be very professional More

by allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi Allen, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2023

Service department has greatly improved since Pat Rawn took over. Change takes time but there is a difference. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Rawn, Jackie
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Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 03, 2023

They did everything they could to get me in a new car that day. The salesman and the financing agent both made sure I knew and had everything I needed to leave there happy. Thank you Demetrius and Michae More

by ldup25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnelius Brown, Michael
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Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2023

Bought my leased Escape. Everyone made the process so easy. Had detailing done and my Car looks like new. Telling everyone to go to AutoNation. More

by wmarjeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Jelinek
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Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 01, 2023

I have been a customer since 2013 when I bought my first car with Auto nation . I brought my 2016 ford focus for servicing and as always was please . I had the opportunity to hand my car to Scott for the se More

by Bintu Fahnbulleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hello Bintu, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2023

I took my Explorer in for repairs - some warranty, some recall, some neither. I was very happy with the service and the people who helped me. More

by ksmelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronals
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Aug 07, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 31, 2023

Repaired the recalls they had parts for rest are on back order. Ford needs a better way to supply parts. More

by bjwanouskos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

My service advisor Kevin S. was extremely pleasant to work with, making it very easy to do business with AutoNation Ford. More

by megan.seebeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Seebeck
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Came in for service. Curtious, service completed sooner than estimated, clean and comfortable waiting area with refreshments and popcorn. More

by Larry17422
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (I think)
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Aug 04, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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