Apple Ford White Bear Lake
White Bear Lake, MN
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Despite the current business conditions plaguing everyone, Chris, the technician helping me, made sure my Edge was taken care of and I was kept informed. everyone, Chris, the technician helping me, made sure my Edge was taken care of and I was kept informed. More
The service department has always been great, with making the appointment, to the reminders, to getting the work completed on a timely manner, and at the cashier. the appointment, to the reminders, to getting the work completed on a timely manner, and at the cashier. More
I’ve had great experiences with this service center. But this time disappointed. I called to address a maldunctioni g low time pressure light. I was provided an appointment and statement I would be i But this time disappointed. I called to address a maldunctioni g low time pressure light. I was provided an appointment and statement I would be in and out same day. When I called to confirm the date, time, I was told my appointment was actually the next day. After realizing I had a conflict I called back. This rep told me the Appt was actually the day I originally thought and that it would take 48 hours to diagnose. But she would prioritize the Appt to have a tech available immediately in the AM. I dropped off my vehicle. I got a call back saying a tech wouldn’t be available until the next day and that diagnostics would cost more than $206. I took it to Discount Tires. They addressed the problem with no charge in 15 minutes. Frustrating to have had to go through this confusing and expensive process. I’m glad I decided to pull out of the appointment. I communicated my frustration in the office at pick up even before I took it to Discount Tires. More
Great Dealership, I called in the A. M. To get our Oil changed, gave me a ride back to work, they picked me up a few hours later, to get the truck, they checked everything on the truck M. To get our Oil changed, gave me a ride back to work, they picked me up a few hours later, to get the truck, they checked everything on the truck& even washed it, i will be going back to get all my truck needs. More
Went in for a recall and there was a schedule mix up for my appointment. Dean got me rescheduled for the next morning and made arrangements for transportation to work for me and also for my vehicle to be d my appointment. Dean got me rescheduled for the next morning and made arrangements for transportation to work for me and also for my vehicle to be dropped at my work after the work was complete! DEAN IS AWESOME!!! More
Honestly, The best service I have had in a very long time! They all treated me with the utmost respect, true kindness about me. They were not putting on a show either, you can just feel it when you pull time! They all treated me with the utmost respect, true kindness about me. They were not putting on a show either, you can just feel it when you pulled in. Thank you. More
The representative we worked with was terrible to get a hold of and supposedly it took him a while to work it out with our extended warranty to get final prices for repairs. It took 2 weeks to get repairs hold of and supposedly it took him a while to work it out with our extended warranty to get final prices for repairs. It took 2 weeks to get repairs completed which resulted in bringing it to another dealership in the process. It was a ridiculous process overall. More
Went in for non warranty work. Took me in immediately, provided shuttle service to and from my home. Everything handled in one day and I didn’t have arrange transportation. Took me in immediately, provided shuttle service to and from my home. Everything handled in one day and I didn’t have arrange transportation. More