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Apple Ford White Bear Lake
White Bear Lake, MN
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,292 reviews
August 23, 2023
Our sales person was fantastic! He was able to answer all my questions and made me feel at ease. I wasn't sure which vehicle would work best for me and my family. He did a great j He was able to answer all my questions and made me feel at ease. I wasn't sure which vehicle would work best for me and my family. He did a great job of helping me find the right one. I absolutely love my new Ford Bronco Outer Banks! More
by woodburyinhome
Employees Worked With
Benjamin Williams
August 22, 2023
AutoNation was the only Ford dealership near me that was willing to schedule me for a diagnosis of my vehicle withn a matter of days, while the others were scheduling me weeks out. Moreover, they were very willing to schedule me for a diagnosis of my vehicle withn a matter of days, while the others were scheduling me weeks out. Moreover, they were very courteous and professional the whole time, keeping updated on the progress of the work. They ordered a brand new engine for my car, installed it, and got it ready for pick up within one week. These guys are real pros and their customer service is first rate. I highly recommend them. More
by stephen.kofa
Employees Worked With
Brad
August 22, 2023
The service personnel are polite and forthcoming with answers to questions. I was especially surprised and pleased that Ron remembered me on sight from an earlier visit and then when out of his way to gr answers to questions. I was especially surprised and pleased that Ron remembered me on sight from an earlier visit and then when out of his way to greet me and my wife when we arrived to pick up the car as he was leaving for a meeting of some sort. More
by John_bronson
Employees Worked With
Ron
August 21, 2023
Great service! I was very happy to learn that you had a service that would pick up my vehicle at home, bring to shop to service, and return to my home same day. Ver I was very happy to learn that you had a service that would pick up my vehicle at home, bring to shop to service, and return to my home same day. Very convenient! More
by bonnie.kiefner
Employees Worked With
Kaley and the runners that picked up and dropped off my car
August 18, 2023
I really like the car service to and from dealer. I appreciate the extra checking on my car. Car wash was great! Speedy and accurate service. I appreciate the extra checking on my car. Car wash was great! Speedy and accurate service. More
by cindyheinbuch
Employees Worked With
Kaley Anderson
