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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

September 14, 2023

We were so pleased with our experience at Auto Nation Ford. Our Sales Consultant, Rich, was excellent from start to finish! I highly recommend purchasing your vehicle at this dealership! Susan W More

by Susan W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Aboody
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Sep 18, 2023 -

Apple Ford White Bear Lake responded

Hi Susan, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

September 13, 2023

I brought my ford fusion in for recalls and a oil change. Everything went alright with with those 2 things. However I was surprised that they check why my check engine light was still on after repairs. I'm n More

by dave_hagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Sep 17, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

Sep 17, 2023 -

dave_hagen responded

Thanks for your response to my issue. When I brought my car back for the light on you had my car for 2 days. Thanks goodness I have another car I can use for daily use. Not sure what you can at this time because I will never bring my vehicle back to your place for service again. The 1st time I was there I waited ten minutes to be waited on. People warned me about your service center and they where right.

September 10, 2023

We have gotten our vehicles from you for many years. We are very happy with your services. We have leased quite a few trucks from you and the last one we leased we bought. Thank you for the service w More

by Gail Kloos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff
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Sep 13, 2023 -

Apple Ford White Bear Lake responded

Hi Gail, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 09, 2023

Customer service is always top notch very helpful and fun to work with. Weather your buying or leasing or just a quick oil change they always take care of you! I've been going here for over 10+ years. Check More

by ymloeffelholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them were great!
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Sep 13, 2023 -

Apple Ford White Bear Lake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2023

Worked with very friendly and professionals staff. My mechanic is the best there is. He is very thorough, friendly, professional and has amazing work ethics. He will always update me if there are a More

by marysandvig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Beyer and his service writer (Brad?)
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Sep 13, 2023 -

Apple Ford White Bear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 07, 2023

Easy to make my appointment. Fast check in. Employee answered all my questions quickly and accurately. More

by amalmgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 10, 2023 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

September 07, 2023

Had my 20,000 mile checkup. It was completed in a short time. The provided me with acridechome and brought my vehicle back in short order More

by krkelley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but he was at quick service desk. He was very helpful.
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Sep 09, 2023 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

September 01, 2023

Service was great though I would recommend to wash all vehicles after the serve was completed. More

by Anderson918
Recommend Dealer
Yes
Employees Worked With
Young
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Sep 04, 2023 -

Apple Ford White Bear Lake responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 01, 2023

The dealership repaired my truck correctly and timely. They kept me informed. They returned my truck cleaner then it was. More

by S.Hamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 01, 2023 -

S.Hamond responded

Thank you!!

Sep 04, 2023 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2023

My Bronco Sport was purchased at Auto Nation in 2021 and we've had service done on it previously. This time it was for a recall for drain tube installation. Service was done same day and we dropped off and More

by jldoriott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Seebeck
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Sep 04, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Please call our General Manager at (651) 301-8386 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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