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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,292 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,292 reviews

December 17, 2010

Thoroughly enjoyed working with our Salesperson, Pete Turgeon. He's a very hard worker, has a great attitude and love his sense of humor. He made our purchasing experience a very pleasant one. Ann was gr More

by Robert A. George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon & Ann de St. Aubin
December 17, 2010

Excellent - will be back This is about the fourth new Excellent - will be back This is about the fourth new vehicle we have purchased from Tousely Ford over the past few years and each time we have gon More

by shafer18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sether
December 16, 2010

My wife and I purchased a 2011 Ford Fusion and we would highly recommend Tousley Ford. We will definitely return in the future. Our salesperson, Andy, was very helpful. He spent a lot of time with us More

by uwec1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Solomonson
December 08, 2010

This was our second time to Tousley. We returned because our first experience was great. Andy was great to work with. He was very curtious and knowledgable with our process and was more than happy to help u More

by ptshasky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Solomonson
November 24, 2010

WE had leased a Ford Focus 2008 and were over are miles. When we came back early to discuss options we were given the opportunity to buy a Ford Focus 2011. We are a one car family at this point and appreci More

by gncarlson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Flannery
November 23, 2010

Very impressed with salesperson (Bob) and entire team at Tousley Ford. Service concept of teams seems reliable. Escape came out clean and ready to role. I paid cash, but the finance officer was also very More

by rpulmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Burchmeister
November 22, 2010

Upon arrival I had a car in mind I really wanted. After looking around and talking with the Hietala, we came to an agreement that the Ford Focus would be the best option for me. He was very friendly and w More

by ASchultz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hietala
November 13, 2010

Great experience! Highly recommended this dealer to a colleague who in turn purchased a vehicle. Sales staff bent over backwards to make sure my order was shipped timely and arrived exactly as I had wis More

by johnzurn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Friedman
November 12, 2010

The minute that you walk into Tousley Ford they make you feel special. You immediately have someone asking how they can help you and offering you a beverage. Then the sales guys are not pushy they listen More

by klammers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sether/Ann de St. Aubin
November 12, 2010

Pete Turgeon is the best salesman we have ever worked with. He is enthusiastic without being high pressure and very knowledgeable about Ford vehicles. We will continue coming to Tousley because of Pete More

by Ajdalec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon
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