Apple Ford White Bear Lake

When I had my 2009 Escape in for the Quick Lane oil change service, the service team identified a slight transmission leak and recommended that I schedule a follow-up appointment. The Red Team diagnos change service, the service team identified a slight transmission leak and recommended that I schedule a follow-up appointment. The Red Team diagnosed the issue, special ordered a part, notified me when it arrived and performed the service in a in a timely, convenient manner. The customer experience was top-notch and all work was completed while my vehical was still under full warrenty. Top-notch people and top-notch service. More

I will never work with anyone besides Steve Sether as long as he is employed there! He is fantastic and fair. The first time I purchased a vehicle from him, I was nervous because I thought all car salesm long as he is employed there! He is fantastic and fair. The first time I purchased a vehicle from him, I was nervous because I thought all car salesman were phony. He is just the opposite and truly cares that you are happy and are getting the best deal. He doesn't want you to leave with buyers remorse. More

great people working here. Thank you for your service great people working here. Thank you for your service I have bought my last 2 cars from you guys because I love the service I get when I bring it great people working here. Thank you for your service I have bought my last 2 cars from you guys because I love the service I get when I bring it back to get service and how I am treated. Beaing a woman it is important to me that I can trust someone that will work in my car and that he will let me know what is wrong and how much it is going to cost and being able to trust them. You guys in WHite Bear seem to always go out of your way to help me and make sure I get a rented car while you work on mine. Love it I will probably buy my next car from you. My American dad Ed Kath from Kath oil did make me promise him that I would not buy anything Japanese.. only American made stuff, so I try. I do not like gettign a lot of emails so I hope I dont get them from you. More

The staff is very cordial in their dealings with the customers. A HUGE plus from a customer service perspective. They are ready to help their customers in any way they can. The service is normally quick customers. A HUGE plus from a customer service perspective. They are ready to help their customers in any way they can. The service is normally quick. Till now I've never had a bad experience with the personnel who work here. More

Phil Goldstein is an awesome sales person, along with Dave Orton in financing. I have been working with Phil for over 20 years leasing vehicles, they know what I need and work with me. It is nice going Dave Orton in financing. I have been working with Phil for over 20 years leasing vehicles, they know what I need and work with me. It is nice going in and seeing the familiar faces and not having to worry about being over whelmed!!! More

I've been buying and/or leasing new cars from Tousley for 30 plus years. Needless to say I wouldn't keep coming back if they weren't great in every way and department. It has only gotten easier over the ye 30 plus years. Needless to say I wouldn't keep coming back if they weren't great in every way and department. It has only gotten easier over the years, now I go online, review inventory, select my vehicle, get in touch with them, or they with me, they are very proactive, go to the dealership and the paperwork and my new car are waiting for me. In and out in an hour or less. Great place, great people. More

I have to say "Jason" did an excellent job. I really enjoyed working with with Jason, and everyone else. They were all very friendly and helpful. I will refer others to go to Tousley Ford for gre really enjoyed working with with Jason, and everyone else. They were all very friendly and helpful. I will refer others to go to Tousley Ford for great service and see Jason A. He does a great job!! I bought a Fiesta and I can't say enough about it. I love the car! More

We have had nothing but good expierences at Tousley. We bought a Ranger in 08 that has been great. When we went in to test drive a new Escape, we fell in love. We asked for our regular sales consultant; La bought a Ranger in 08 that has been great. When we went in to test drive a new Escape, we fell in love. We asked for our regular sales consultant; Larry. He had the day off that day. Terry helped us out and was great. The finance guy was cool. And we could not have been happier when we got to take home our new Escape that day! Exactly the one we wanted; color, options, everything. We ended up spending less than three hours total at the dealer. We recommend Tousley Ford to everyone. More

Our salesman, Doug Hendrickson, bent over backwards trying to find us just the right vehicle. He gave us plenty of time to think about the cars we were looking at, a nice long test drive of both of the trying to find us just the right vehicle. He gave us plenty of time to think about the cars we were looking at, a nice long test drive of both of the cars that we were trying to decide between. There was never any high pressure to close the sale, even after all the time he had spent with us. He left it up to my wife and I to decide what was right for us. They were both beautiful cars and I think we made the right choice. We love our Taures, and Doug! Thanks for the great experience. More

Tousley Ford has always been excellent to work with. If I have a question about my new vehicle, I call and get an answer right away. The quality of their sales and service departments have kept me coming ba have a question about my new vehicle, I call and get an answer right away. The quality of their sales and service departments have kept me coming back all these years. I will continue to purchase my vehicles from Tousley as long as I live in Minnesota. The staff is friendly, courteous, and knowledgeable. Ann Phil and Dan sales person were extremely nice and helpful , they kept their patience with me choosing the right vehicle. Tousley is the best dealership!! More