Apple Ford White Bear Lake

Our salesman Dave Sawtelle at Tousley was very helpful in getting us the car we wanted. He was very friendly and responsive to our questions. Everyone we dealt with at Tousley was great! getting us the car we wanted. He was very friendly and responsive to our questions. Everyone we dealt with at Tousley was great! More

Good overall buying experience. No nonsense pricing on the new Ford Edge. Good follow up after the sale. Good to know they care about your purchase. the new Ford Edge. Good follow up after the sale. Good to know they care about your purchase. More

My buying experience at Tousley Ford far exceeded what I expected. Normally, a vehicle purchase is very stressful due to not only the costs, but the decisions that need to be made on the fly. Ryan Sicora an expected. Normally, a vehicle purchase is very stressful due to not only the costs, but the decisions that need to be made on the fly. Ryan Sicora and Sean Godson were outstanding in their helpfulness and making sure that I got precisely what I wanted, at a price I determined was one of the best available in the entire 5 state area. Tousley made clear every option, feature and choice I made. And it was very plainly explained to me, so that I never had one moment where I felt that uncomfortable sales pressure common at most dealerships. I had high expectations (read "one of those demanding customers"), and I wouldn't hesitate a moment to complain if I felt justified. The team at Tousley left me with absolutely NOTHING to feel negative about. I will follow up with Tousley for every purhase I ever make of a vehicle again, and I would never make that statement lightly. Finally, as many other reviewers here have mentioned, I am thrilled to be able to buy a vehicle from a manufacturer that was NOT a part of the infamous government bailout. Ford instead, decided to move forward confidently relying instead on product quality for consumer support. So I was not double billed for this vehicle, once on my taxes and once for the vehicle. The quality of the product is the best I have owned bar none. This is the first Ford in my family in over 40 years, and I am happy to now be a believer in the quality product they are building. It is also the first time ever that anyone in my family has ever bought through Tousley. I would STRONGLY urge any readers considering a new vehicle purchase to give the Tousley dealership a chance to demonstrate to you what it feels like to walk away from buying a vehicle being happy to have found a solid partner to deal with. It's a completely unique and positive feeling. More

I found Dan a very help full salesman and felt he was concerned about what I was looking for and helped me make sure I got what I wanted. He went every thing to make sure I got what I wanted and offered concerned about what I was looking for and helped me make sure I got what I wanted. He went every thing to make sure I got what I wanted and offered good sugestions that I have found very usefull. More

I stopped into Tousley with a hard to describe noise which I thought might a transmission or front wheel noise. After looking over and driving the truck the shop identified the problem as a rear differe which I thought might a transmission or front wheel noise. After looking over and driving the truck the shop identified the problem as a rear differential going bad on my 2010 4WD King Ranch. Because of the japan sunami, parts were slow in coming. My service manager stuck with the issue and contacted me when they arrived. I left the truck overnight and drove home with a no cost loaner vehicle. I picked up my truck the next day and it has been perfect ever since. More

I had a good experience with Tousley Ford. Also, happy that Ford Co. did not take bailout $ from the government. Like my new F150 and put the truck to work at our cabin right after I purchased it. One of that Ford Co. did not take bailout $ from the government. Like my new F150 and put the truck to work at our cabin right after I purchased it. One of the main reasons I shop at "Tousley" Ford is because I enjoy Bob Swanburg. The best way I can describe it is to say that Bob has a "gift" for working with people. He is very knowledgeable about all of the Ford products also. Bob talks enough but not too much. He knows when to listen and when to offer information. I felt that Bob was a great salesperson. He doesn't push you to make a decision but when you are ready things get done in a timely and efficient manner. I would definitely go back to Tousley Ford for another vehicle. Also, I absolutely love my new truck!!! Also,competitive on the pricing. Becky Sexton More

Ford did a nice job. I use this service because I want a Ford dealership to service my Ford Truck. They seemed very efficient and nice. Also, like that they wash my truck for me. Keep up the good work, a Ford dealership to service my Ford Truck. They seemed very efficient and nice. Also, like that they wash my truck for me. Keep up the good work, I'll be back for my next oil change soon. I feel that they understand and do a better job on my truck than other places would. I don't want to trust my truck to just anybody. Keep up the good work. Becky Sexton More

Jon was outstanding! I was pre-financed when I walked in and I literally test drove the Ford Escape that I had been wanting and bought it from him. They offered me more money than I was expecting for my tr and I literally test drove the Ford Escape that I had been wanting and bought it from him. They offered me more money than I was expecting for my truck and I was in and out in a few hours - EXCELLENT dealership. Highly recommend Jon as a salesman. -Shannon S. More

It was a very good day at the dealership.Everyone was very friendly. Very Helpful and explained everything to us that we had questions on. Thanks for the great experience. Edward Hannah very friendly. Very Helpful and explained everything to us that we had questions on. Thanks for the great experience. Edward Hannah More

On a late Friday afternoon, after hurrying into Tousley Ford because of a severely leaking tire, the crew on duty scheduled me immediately for the necessary repair. The repair was completed within 30 minu Ford because of a severely leaking tire, the crew on duty scheduled me immediately for the necessary repair. The repair was completed within 30 minutes and I was on my way…completely satisfied! More