Apple Ford White Bear Lake

I have purchased my last 7 vehicles through Tousley Ford. I have worked with David and Phil on the purchase, of the last 5 vehicles. They have always treated me fairly. They have always provided me with exce I have worked with David and Phil on the purchase, of the last 5 vehicles. They have always treated me fairly. They have always provided me with excellent service. I always feel comfortable with the purchase of my vehicles. More

I will recomend Tousley Ford to family and friends. Salesman Mike Gerlach and Sales manager Mike Ferraro were very helpfull in our resent new car purchase. We never felt any pressure to buy we were tr Salesman Mike Gerlach and Sales manager Mike Ferraro were very helpfull in our resent new car purchase. We never felt any pressure to buy we were treated fair and kind. More

My wife and I came in for a oil change and flush, and took a new Explorer Limited for a test drive. We wound up leasing it. Great vehicle and experience. Thanks! took a new Explorer Limited for a test drive. We wound up leasing it. Great vehicle and experience. Thanks! More

Went here because it was a certified Costco Dealer. The people were friendly and listened to what we had to say. Cooperative and appreciative. It was very busy on the Sat. we went- so be aware that it is people were friendly and listened to what we had to say. Cooperative and appreciative. It was very busy on the Sat. we went- so be aware that it is busy!! Haven't had any service yet so no comment. I'd go here again. More

My sales experience was very excellent. There was absolutely no pressure to buy a new car only good information. The time spent picking out all the features on the car that I wished to have was sati absolutely no pressure to buy a new car only good information. The time spent picking out all the features on the car that I wished to have was satisfactory. I enjoyed working with my sales person Dan Hietala, he made me feel very comfortable and like one of the family. Now that I have my car, I enjoy driving it, it's just the right size for me. More

Tousley Ford is doing EVERYTHING right! The most honest, upfront team around. We were warmly greeted by one of their sales representatives, Luke. He sat down with us to find out what we were looking for a upfront team around. We were warmly greeted by one of their sales representatives, Luke. He sat down with us to find out what we were looking for and he genuinely wanted to earn our business rather than just selling us another vehicle. Luke took us out to look over their cars - with no pressure. A nice surprise is their vehicles are unlocked - so you can actually get up-close and personal with the options and features. Once the vehicle was decided upon, the paperwork was smooth and fast with Linda in the finance center. The whole time, the General Sales Manager Ann was continually checking on the process to make sure we had no questions or concerns. She made us feel so important and comfortable that we will most definitely come back again for our next vehicle. Everyone should come here - hands down! Thank you Tousley Ford! - Troy & Jessica More

This is the place for Focus SVT parts. Very good prices, very fast shipping, great service. And no, i'm not a paid person that writes reviews, i just needed a set of SVT replacement shocks and this was the very fast shipping, great service. And no, i'm not a paid person that writes reviews, i just needed a set of SVT replacement shocks and this was the place, just like that! More

This was by far the best experience we have had buying any car. Tousley is the BEST!! If you want great customer service above and beyond anyone else, go Tousley Ford!!! We have become Tousley customers f any car. Tousley is the BEST!! If you want great customer service above and beyond anyone else, go Tousley Ford!!! We have become Tousley customers for life. :) More

Brought 2001 Taurus in for steam coming from hood-paid $90 for pressure test & was told it was bad heater core costing $1400-$1500 to repair. Brought it to another mechanic & after another pressure test i $90 for pressure test & was told it was bad heater core costing $1400-$1500 to repair. Brought it to another mechanic & after another pressure test it turned out to be a bad hose & mount costing $350 to repair-heater core was just fine. Don't know if incompetence or price gouging. Also had car in multiple times for oil changes & other repairs & it was never cleaned. They also used the same dead mouse in the same spot twice to try to convince me to get a new air cleaner. I have also REPEATEDLY asked them to stop mailing my VIN number out for sales & they won't stop. VERY poor service. More