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Apple Ford White Bear Lake
White Bear Lake, MN
1,297 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,297 reviews
August 23, 2021
Great experience on the purchase of the F150, big thanks to Pete Turgeon for the awesome service. looking forward to the next purchase and great experience from the team in White Bear Lake to Pete Turgeon for the awesome service. looking forward to the next purchase and great experience from the team in White Bear Lake More
by Randy
Employees Worked With
Pete Turgeon
August 19, 2021
First Lady who picked up the phone talked to fast to understand. Had to tell her to slow down. After she slowed down l was able to understand her. understand. Had to tell her to slow down. After she slowed down l was able to understand her. More
by Akwagner1
Employees Worked With
Person at desk at Fleet garage. Very good.
August 18, 2021
Bought 2009 Merc Milan. They brought it up to par as needed repairs to make the car safe. Anything missed they worked with me. Sincerely concerned about good results. Always asked questions to be sure needed repairs to make the car safe. Anything missed they worked with me. Sincerely concerned about good results. Always asked questions to be sure I was satisfied, even when busy. Good follow up. More
by bruce_posi2ude
Employees Worked With
Anya, Seamus, John, Charles, Tony (Anthony), Matt, Shawn, Chuck. Billie, Jackie & Felix
August 11, 2021
My service writer was very professional and did his job. The rest of the team let him down and failed me as the customer. After talking to the service manager I was happy that the people that fail me as a c The rest of the team let him down and failed me as the customer. After talking to the service manager I was happy that the people that fail me as a customer will be dealt with. More
by PSP
Employees Worked With
Matthew Jensen
